Sonos Arc Ultra Soundbar - Black - Arc
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Product Information
Full details
The Sonos Arc Ultra is designed for home theater enthusiasts seeking immersive audio experiences. Its key benefit is delivering a 9.1.4 spatial audio experience with Dolby Atmos, filling your room with detailed and balanced sound. However, to fully utilize its features, you'll need a compatible TV with HDMI eARC. The Arc Ultra boasts 14 Sonos-engineered drivers, Sound Motion technology, and Speech Enhancement, offering unparalleled audio quality and clarity.
All features
| Colour | Black |
|---|---|
| Series | Arc |
| Model Part Number | ARCG2UK1BLK |
| Brand | Sonos |
Extended Product Information
FAQs
How do I connect the Arc Ultra to my TV?
Use the included HDMI cable to connect the Arc Ultra to the HDMI eARC/ARC port on your TV. Then, follow the setup instructions in the Sonos app.
Can I use the Arc Ultra with a non-eARC TV?
Yes, but you will only get standard audio, not the full Dolby Atmos experience. You will still get some surround sound capabilities.
How do I control the Arc Ultra?
You can use your TV remote, the Sonos app, touch controls on the soundbar, or voice commands through Amazon Alexa.
Does the Arc Ultra support Bluetooth?
Yes, it supports Bluetooth for streaming audio from your devices.
How do I perform Trueplay tuning?
You can perform Trueplay tuning using the Sonos app on an iOS device. Follow the in-app instructions to optimize the sound for your room.
Can I add a subwoofer to the Arc Ultra?
Yes, you can pair the Arc Ultra with a Sonos Sub for enhanced bass.
How do I clean the Arc Ultra?
Use a soft, dry cloth to wipe the exterior of the soundbar. Do not use harsh chemicals or cleaning agents.
What is the warranty for the Sonos Arc Ultra?
The standard warranty for Sonos products is one year. Please check your local laws for details.
Troubleshooting
No sound from the soundbar.
Check the power connection, ensure the soundbar is turned on, and confirm the HDMI cable is securely connected to the TV's eARC/ARC port. Also, check the TV's audio output settings to ensure they are configured correctly.
Poor audio quality or distorted sound.
Ensure the soundbar is not obstructed by any objects. Run Trueplay tuning again via the Sonos app. Check the audio source and try a different source.
Soundbar not connecting to Wi-Fi.
Make sure your Wi-Fi network is working and that the soundbar is within range. Restart the soundbar and your router. Re-enter your Wi-Fi password if needed.
Problems with voice control.
Ensure the voice assistant is enabled in the Sonos app. Check your internet connection. Make sure the microphone on the soundbar is not muted.
The Sonos app can't find the soundbar.
Ensure the soundbar is powered on and connected to the same network as your mobile device. Restart the soundbar and your mobile device. Try reinstalling the Sonos app.
Pros and Cons
Pros
- Delivers exceptional sound quality with Dolby Atmos support.
- Features advanced technologies like Sound Motion for immersive audio.
- Offers multiple control options for user convenience.
- Easy setup with a single HDMI eARC connection.
- Integrates seamlessly with other Sonos products.
- Supports Bluetooth connectivity for versatile streaming.
Cons
- Requires a TV with HDMI eARC for full functionality.
- May be expensive compared to other soundbars.
- Trueplay tuning requires an iOS device for setup.
- Limited physical connections.
- Bass performance may be limited without a separate subwoofer.
Setup, Compatibility & Care
Setup
- Connect to TV: Use the included HDMI cable to connect the Arc Ultra to your TV's HDMI eARC/ARC port.
- Power On: Plug in the power cable.
- Download Sonos App: Download and install the Sonos app on your smartphone or tablet.
- Follow App Instructions: The Sonos app will guide you through the setup process.
- Trueplay Tuning: Use the Sonos app to perform Trueplay tuning to optimize sound for your room's acoustics (requires an iOS device).
Compatibility
The Sonos Arc Ultra is compatible with:
- TVs with HDMI eARC or ARC ports
- Wi-Fi networks
- Bluetooth-enabled devices
- iOS and Android devices for the Sonos app
Care
- Cleaning: Use a soft, dry cloth to clean the exterior. Avoid using harsh chemicals.
- Placement: Position the soundbar below your TV. Avoid placing objects in front of the soundbar, as they may obstruct the sound.
- Software Updates: Keep your Sonos system updated with the latest software updates via the Sonos app.