Dell Pro 7-in-1 USB-C Travel Hub - Silver - DA310
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Product Information
Full details
This guide is for users of the Dell Pro 7-in-1 USB-C Travel Hub (DA310). It provides a compact, portable solution for connecting multiple devices to your laptop. The hub expands connectivity with various ports including USB-A, USB-C, HDMI, and Ethernet. Note that the hub requires a USB-C port on your device to function correctly.
All features
| Colour | Silver |
|---|---|
| Model Part Number | DELL-DA310 |
| Brand | DELL |
Extended Product Information
FAQs
What is the maximum resolution supported by the HDMI port?
The HDMI port supports a maximum resolution of 4K (3840 x 2160) at 60Hz.
Does the hub support power delivery?
Yes, the hub supports up to 90W power delivery to charge your laptop.
What operating systems are supported?
The Dell DA310 supports Windows, macOS, and Linux.
Does the hub require any drivers?
No, the hub is generally plug-and-play and does not require any additional drivers.
What is the warranty period?
Please refer to the product packaging or Dell's website for warranty information.
Can I connect multiple displays?
Yes, you can connect multiple displays using the available video ports, but the number of displays and supported resolutions may be limited by your laptop's capabilities.
What is the speed of the Ethernet port?
The Ethernet port supports speeds up to 1000 Mbps (Gigabit Ethernet).
Troubleshooting
Device not recognized
Ensure the USB-C cable is firmly connected to both the hub and your device. Try connecting to a different USB-C port on your device. Test the hub on a different device to rule out a hardware issue with the hub.
No display output
Make sure the monitor is powered on and the correct input is selected. Verify the display cable (HDMI, DisplayPort, or VGA) is securely connected to both the hub and the monitor. Check the display settings on your computer to ensure the external display is enabled.
Ethernet not working
Ensure the Ethernet cable is securely connected to both the hub and your network device. Check your computer's network settings to verify Ethernet is enabled. Try a different Ethernet cable and check your network router.
USB devices not working
Make sure the USB devices are properly connected to the hub. Try connecting the USB devices to different USB ports on the hub. Test the USB devices directly on your laptop to rule out device issues.
Laptop not charging
Verify that your laptop's power adapter is connected to the USB-C port on the hub. Ensure the USB-C port on your laptop supports power delivery. Confirm that the power adapter is providing sufficient wattage to charge your laptop.
Pros and Cons
Pros
- Expands connectivity with a variety of ports.
- Supports high-resolution displays.
- Provides fast data transfer speeds.
- Offers reliable Ethernet connection.
- Allows laptop charging via power pass-through.
- Compact and easy to carry.
Cons
- Requires a USB-C port on the host device.
- VGA connection has lower resolution limits.
- May require a separate power adapter for the host device to achieve 90W charging.
- Some users may find the number of ports insufficient for their needs.
Setup, Compatibility & Care
Setup
- Connect: Plug the USB-C connector of the Dell DA310 into the USB-C port on your laptop or device.
- Connect Peripherals: Plug your devices (monitor, Ethernet cable, USB devices, etc.) into the respective ports on the hub.
- Power: If you want to charge your laptop, connect the laptop's power adapter to the USB-C port on the hub.
Compatibility
The Dell DA310 is compatible with various Dell laptops and other devices that support USB-C. Compatible operating systems include Windows, macOS, and Linux. Check your device's specifications to ensure it supports video output via USB-C.
Care
- Keep the hub clean and dry.
- Avoid extreme temperatures.
- Do not disassemble or attempt to repair the hub yourself.
- Handle with care to prevent physical damage to the ports and the cable.