Dell Latitude 5320 13 Inch Laptop - Intel Core i7 - 16 GB - 256 GB - Full HD - Wi-Fi 6 - Grey

No, this is a refurbished Dell Latitude 5320 laptop. It has undergone a professional refurbishment process.

It comes pre-installed with a genuine Microsoft Windows 11 Pro license.

Refurbished means the laptop has been professionally inspected, tested, and restored to full working order. It may have minor cosmetic signs of use but is guaranteed to function correctly. All previous data has been securely erased.

The laptop comes with a 2-year warranty. The battery is covered for 6 months of this warranty period.

While specific upgradeability depends on the model's internal design, many business-class laptops like the Latitude series allow for RAM and storage upgrades. However, as this is a refurbished unit, consult the manufacturer's specifications or a professional technician before attempting upgrades.

The Intel Core i7 processor and 16GB RAM provide good performance for general tasks and light multimedia. However, for demanding professional graphic design or video editing, a dedicated graphics card and more storage may be required.

You can perform a reset through Windows 11 settings by navigating to Settings > System > Recovery > Reset this PC. Follow the on-screen instructions.

Ensure the power adapter is securely connected to both the laptop and a working wall outlet. Try a different outlet. If the issue persists, contact support.

Close unnecessary applications and browser tabs. Restart the laptop. Check for Windows updates and ensure all drivers are up to date. Run a disk cleanup.

Restart your router and modem. Toggle Wi-Fi off and on on the laptop. Update the Wi-Fi driver through Device Manager.

Adjust screen brightness settings in Windows. Check for display driver updates. If flickering persists, there might be a hardware issue; contact support.