Swarovski Idyllia Snowflake Pendant - White

Gently wipe your pendant with a soft, lint-free cloth after each wear to remove oils and dust. For a deeper clean, use a slightly damp cloth, then immediately dry it thoroughly with another soft cloth. Avoid using harsh chemicals or abrasive cleaners.

No, it is highly recommended to remove your pendant before showering, swimming, or engaging in any water activities. Exposure to water, chlorine, or saltwater can damage the rhodium plating and dull the sparkle of the Swarovski Zirconia.

Rhodium plating is a thin layer of rhodium, a precious metal from the platinum family, applied to jewelry. It provides a brilliant, reflective white finish, enhances durability, and helps protect against tarnish and scratches, making your jewelry look more lustrous and last longer.

No, Swarovski Zirconia is a high-quality, precision-cut cubic zirconia, which is a synthetic gemstone. While it is renowned for its exceptional brilliance and fire, closely mimicking the look of a diamond, it is not a natural diamond.

The pendant is designed for durability under normal wear conditions, thanks to its rhodium plating and secure prong settings. However, it is a delicate piece of fine jewelry and should be handled with care to prevent scratches, impacts, or chemical exposure that could cause damage.

Info needed: Please refer to the specific product specifications or packaging for details on the chain's adjustability or exact length. Typically, Swarovski necklaces may offer extender chains or multiple clasp points.

If a stone becomes loose, avoid wearing the pendant to prevent further damage or loss of the stone. It is recommended to contact Swarovski customer service or a professional jeweler for repair. Attempting to fix it yourself may cause further damage.

This is often due to a build-up of oils, lotions, or dust. Gently wipe the pendant and Zirconia with a soft, lint-free cloth. For tougher residue, a slightly damp cloth followed by immediate drying can help restore its brilliance. Ensure it's completely dry before storing.

Prevention is key: always store your pendant in a dedicated jewelry box or soft pouch, laid flat or individually hung. To untangle, gently work on the knots using two pins or needles, starting from the outside of the knot and gradually loosening it.

Rhodium plating can wear over time, especially with frequent exposure to chemicals or abrasion. Ensure you are following all care instructions, particularly avoiding contact with perfumes, lotions, and harsh cleaners. If the plating is significantly worn, professional re-plating may be an option (Info needed: consult Swarovski directly for this service).