Vax Platinum Smartwash Carpet Cleaner - Grey

Vax's best ever carpet washer kills over 99% of bacteria*, is effortlessly simple to use and now w...

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This guide is for Vax Platinum Smartwash Carpet Cleaner - Grey owners seeking to maximize their machine's performance. The Vax Platinum Smartwash offers a deep clean, removing stains and dirt and killing over 99% of bacteria. However, it's important to note that optimal performance relies on using the correct cleaning solutions and following the setup instructions. This guide will cover everything from setup to troubleshooting, ensuring you get the most out of your carpet cleaner.

All features

ColourGrey
Model Part NumberCDCW-SWXP
BrandVax

Extended Product Information

FAQs

What cleaning solutions should I use?

Use Vax cleaning solutions specifically designed for the Platinum Smartwash to ensure optimal cleaning and to avoid damaging the machine.

How often should I clean the machine?

Clean the dirty water tank and rinse the filters after each use. Regularly check and clean the brush heads.

Can I use the Smartwash on hardwood floors?

No, the Vax Platinum Smartwash is designed for use on carpets, stairs, and upholstery only. Using it on hardwood floors could cause damage.

How do I use the pre-treatment wand?

Apply the Vax solution using the wand directly onto the stain. Let it sit for a few minutes, then use the Smartwash to clean the area.

What is the warranty period?

The Vax Platinum Smartwash comes with a 6-year guarantee when registered at vax.co.uk.

What is the capacity of the dirty water tank?

The dirty water tank has a capacity of 1.9 L.

What is the operating radius of the cleaner?

The operating radius of the cleaner is 9 meters, thanks to the 9-meter cord.

Troubleshooting

The machine is not turning on.

Check the power cord and ensure it's properly plugged into a working outlet. Also, check the fuse.

Poor suction.

Empty the dirty water tank, clean the filters, and check for any blockages in the hose or nozzles.

The cleaner is not dispensing water.

Make sure the fresh water tank is filled with water and solution and properly connected. Check for any clogs.

The carpet is still wet after cleaning.

Ensure you are pulling the machine backward slowly enough to allow for adequate drying. Check for any issues with the suction.

The machine smells bad.

Clean the tanks and brush heads thoroughly after each use. Consider using a deodorizing solution.

Pros and Cons

Pros

  • Kills over 99% of bacteria, ensuring a hygienic clean.
  • The pre-treatment wand tackles tough stains effectively.
  • Motion Sense Technology simplifies the cleaning process.
  • Large tank capacities allow for cleaning larger areas without refilling as often.
  • Suitable for a variety of surfaces, including carpets, stairs, and upholstery.
  • Comes with a 6-year guarantee upon registration.

Cons

  • Requires specific Vax cleaning solutions for optimal performance.
  • Assembly is required.
  • The weight of 8.95 kg might make it challenging to carry for some users.
  • Requires regular maintenance, such as cleaning the brush heads.
  • Detergent tank capacity is 0ml, relying on pre-mixed solutions.
  • The upholstery nozzle is included, however the flexible hose is only 2.5m.

Setup, Compatibility & Care

  1. Assembly: Follow the included instructions to assemble the carpet cleaner. Attach the handle, and connect the various components.
  2. Filling the Tank: Fill the fresh water tank with clean water and the recommended Vax cleaning solution. Note: Detergent is not added directly to the machine as it uses pre-mixed solutions.
  3. Power On: Plug the cleaner into a suitable power outlet and turn it on.
  4. Cleaning: For deep cleaning, use the machine by pushing forward and pulling back. The Motion Sense Technology will automatically wash and dry the carpet.
  5. Emptying & Cleaning the Dirty Water Tank: Empty the dirty water tank after each use and rinse it thoroughly.
  6. Compatibility: Use only Vax cleaning solutions to ensure optimal performance and avoid damaging the machine. The cleaner is compatible with carpets, stairs, and upholstery.
  7. Care: Regularly clean the brush heads and filters to maintain performance. Store the machine in a dry place when not in use. After each use, rinse out the tanks and allow them to dry fully before storing.