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Microsoft Surface Go 4 - 10" - Full HD+ - Silver - 256 GB - 8 GB RAM - Wi-Fi 6 - Windows

Not AvailableMicrosoft Surface Go 4 - 10" - Full HD+ - Silver - 256 GB - 8 GB RAM - Wi-Fi 6 - Windows
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At only 521 g Surface Go 4 for Business is our most portable 2-in-1 built for work in the field. G...

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Internal Storage Capacity
128 GB256 GB64 GB
Processor Family
Intel Core i3Intel Core i9

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Product Information

Full details

The Microsoft Surface Go 4 is a compact, portable 2-in-1 device designed for professionals needing a versatile solution for on-the-go work. Its key benefit is its portability and the full Windows 11 Pro experience, allowing users to stay productive anywhere. However, its small size means it may not be ideal for users who need a high-performance device for demanding tasks. This guide will help you understand and effectively use the Surface Go 4, covering features, setup, and troubleshooting.

All features

RAM8 GB
Internal Storage Capacity256 GB
Display TypeFull HD
ColourSilver
Screen Size10
Processor FamilyIntel Core i3
ProcessorIntel Core
WiFi StandardWi-Fi 6
OSWindows
ResolutionFull HD+
SeriesGo 4
Model Part NumberXIG-00003
BrandMicrosoft

Extended Product Information

FAQs

How do I connect to Wi-Fi?

Click the Wi-Fi icon in the system tray (bottom right corner), select your network, and enter your password.

Can I expand the storage?

No, the Surface Go 4 does not have an expansion slot for additional storage.

Does the Surface Go 4 have a warranty?

Yes, Microsoft typically provides a one-year limited hardware warranty. Check your specific warranty details.

How do I update Windows?

Go to Settings > Windows Update and check for updates. Install any available updates.

Can I use a Surface Pen with the Surface Go 4?

Yes, the Surface Go 4 is compatible with the Surface Pen (sold separately).

How do I take a screenshot?

Press the Windows key + PrtScn key. The screenshot is saved in the Pictures\Screenshots folder.

Troubleshooting

Device won't turn on.

Ensure the device is charged. If it still doesn't turn on, try holding the power button for 15 seconds to force a reset.

Wi-Fi connection issues.

Check your Wi-Fi network and ensure you have the correct password. Restart the Surface Go 4 and your router.

Slow performance.

Close unnecessary applications. Ensure Windows is up to date and check for available storage space.

Battery draining quickly.

Adjust screen brightness. Close unused apps. Enable battery saver mode.

Touchscreen not responding.

Restart the device. Check for driver updates in Device Manager.

Pros and Cons

Pros

  • Lightweight and highly portable design
  • Runs the full Windows 11 Pro operating system
  • Long battery life for extended use
  • Features a bright and responsive touchscreen display
  • Includes essential ports for connectivity

Cons

  • Performance may be limited for demanding applications
  • Type Cover and other accessories sold separately
  • Small screen size may not suit all users
  • Internal storage is limited compared to larger laptops

Setup, Compatibility & Care

  1. Initial Setup:
  • Power on the Surface Go 4.
  • Follow the on-screen prompts to set up Windows 11 Pro, including connecting to a Wi-Fi network and creating a Microsoft account.
  • Install any necessary updates.
  1. Compatibility:
  • The Surface Go 4 is compatible with a wide range of accessories, including the Surface Pen and Surface Go Type Cover (sold separately).
  • It supports USB-C accessories for charging, data transfer, and display connectivity.
  1. Care:
  • Clean the screen with a soft, lint-free cloth. Avoid using harsh chemicals or abrasive cleaners.
  • Keep the device away from extreme temperatures and moisture.
  • Protect the device from drops and impacts to prevent damage.