Apple iPhone 11 2019 6.1" 128GB Green
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Product Information
Full details
This comprehensive guide is designed for owners of the refurbished Apple iPhone 11 (128 GB, Green, iOS), providing essential information to help you understand and effectively utilize its capabilities. Featuring a powerful Apple A13 Bionic chip, an advanced dual-camera system, and robust water resistance, this device offers a premium smartphone experience, though users should note its cellular connectivity is limited to 4G networks.
All features
| Internal Storage Capacity | 128 GB |
|---|---|
| Processor | Apple A |
| Processor Family | Apple A13 |
| OS | iOS |
| Network Generation | 4G |
| Operating System | iOS |
| Release Year | 2019 |
| WiFi Standard | Wi-Fi 6 |
| Colour | Green |
| Series | 11 |
| Model Part Number | MWM62B/A |
| Brand | Apple |
Extended Product Information
FAQs
Is this iPhone 11 unlocked?
Yes, this refurbished Apple iPhone 11 is unlocked and fully compatible with any mobile network carrier.
What condition is the phone in?
The phone is refurbished and described as being in 'Good Condition'. It has undergone full testing and data wiping to ensure functionality.
What accessories are included with the iPhone?
It comes re-boxed with new accessories, including a data charging cable and a SIM extractor pin.
Is the iPhone 11 water resistant?
Yes, the iPhone 11 has an IP68 rating, which means it offers protection against spills and splashes. However, it is not fully waterproof, and liquid damage is not covered under warranty.
Does this iPhone 11 support 5G connectivity?
No, the Apple iPhone 11 supports 4G LTE networks for cellular data and does not have 5G capabilities.
How much internal storage does this model have?
This specific Apple iPhone 11 model is equipped with 128 GB of internal storage.
What is the warranty period for this refurbished iPhone?
This refurbished iPhone 11 comes with a 12-month warranty from the date of purchase.
What processor does the iPhone 11 use?
The iPhone 11 is powered by the Apple A13 Bionic chip, which provides strong performance for daily tasks and demanding applications.
Troubleshooting
My iPhone isn't turning on or is unresponsive.
Ensure your iPhone is charged using the provided data charging cable. If still unresponsive, try a force restart: quickly press and release the Volume Up button, then quickly press and release the Volume Down button, then press and hold the Side button until the Apple logo appears.
Apps are running slow or crashing frequently.
Close unnecessary apps running in the background. Check for and install any available iOS updates in `Settings > General > Software Update`. If a specific app is problematic, try deleting and reinstalling it, or offloading it in `Settings > General > iPhone Storage`.
Camera photos look blurry, dark, or unfocused.
Gently wipe the camera lens with a clean, microfiber cloth to remove smudges or dust. Ensure there's adequate lighting for your shot; Night Mode will automatically engage in low light. Check camera settings for any accidental changes to resolution or focus modes.
Face ID isn't recognizing me.
Ensure nothing is obstructing your face or the TrueDepth camera (e.g., dirt, screen protector, or your hand). Ensure you're holding your iPhone at a natural distance. If issues persist, try resetting Face ID in `Settings > Face ID & Passcode` and setting it up again in a well-lit environment.
I can't connect to my mobile network or make calls.
First, ensure your SIM card is correctly inserted into the tray. Go to `Settings > Cellular` and confirm 'Cellular Data' is enabled. Try toggling 'Airplane Mode' on and off. If the problem continues, there might be a network outage in your area, or you may need to contact your mobile network carrier for assistance.
Pros and Cons
Pros
- Excellent camera capabilities with Night Mode, Portrait Mode, and 4K video recording.
- Powerful A13 Bionic chip ensures smooth performance for daily tasks and demanding applications.
- Durable design with IP68 water and dust resistance for peace of mind against accidents.
- Supports convenient wireless charging for effortless power-ups.
- Unlocked status provides flexibility to use with any network provider.
- Generous 128 GB internal storage capacity for all your digital content.
Cons
- Being a refurbished device, it may show minor cosmetic wear, although it's fully tested and in 'Good Condition'.
- Cellular connectivity is limited to 4G networks, lacking 5G capabilities.
- The A13 Bionic chip is an older generation processor compared to the latest iPhone models.
- Comes re-boxed with new, likely generic, accessories rather than original Apple-branded ones.
Setup, Compatibility & Care
Initial Setup
- Power On: Press and hold the Side button until the Apple logo appears.
- Follow On-Screen Prompts: Select your language and region, then follow the instructions to connect to Wi-Fi.
- Insert SIM Card: Use the provided SIM ejector pin to open the SIM tray. Insert your nano-SIM card (this device is unlocked, so it will work with any carrier).
- Data Transfer (Optional): If you're upgrading, use Apple's Quick Start feature to transfer data wirelessly from your old iPhone, or restore from an iCloud/iTunes backup.
- Set Up Face ID: Follow the prompts to configure Face ID for secure unlocking and authentication.
- Apple ID: Sign in with your existing Apple ID or create a new one to access the App Store, iCloud, and other Apple services.
Compatibility
Your iPhone 11 runs on iOS, providing access to millions of apps through the App Store. It seamlessly integrates with other Apple devices and services like iCloud, Apple Watch, and AirPods. As it's an unlocked device, you have full freedom to choose your preferred mobile network carrier.
Care and Maintenance
- Cleaning: Gently wipe your iPhone with a soft, lint-free cloth. For smudges, a slightly damp cloth is acceptable. Avoid harsh chemicals or abrasive materials.
- Water Resistance: The IP68 rating provides protection against accidental splashes, rain, and limited submersion (up to 2 meters for 30 minutes in fresh water). However, it is not waterproof. Avoid intentional submersion, exposure to saltwater, chlorinated water, or other liquids, as liquid damage is not covered under warranty. Dry your iPhone thoroughly if it gets wet before charging.
- Screen Protection: Consider using a screen protector and a protective case to safeguard against scratches and drops.
- Battery Health: To prolong battery lifespan, avoid extreme temperatures. If you plan to store your device for an extended period, charge it to around 50%.
- Software Updates: Regularly update your iOS to ensure optimal performance, security, and access to the latest features.