Dell Mobile Wireless Mouse - Black
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Product Information
Full details
The Dell Mobile Wireless Mouse (MS3320W) is a versatile, ambidextrous peripheral designed for office professionals and mobile workers who value reliability and simplicity. Its primary benefit is the flexible dual-mode connectivity, allowing users to switch between Bluetooth 5.0 and 2.4GHz wireless modes seamlessly, though users should note it operates on a single AA battery rather than a rechargeable internal power cell.
All features
| Colour | Black |
|---|---|
| Model Part Number | 570-ABHK |
| Brand | Dell |
Extended Product Information
FAQs
Does this mouse support multiple devices?
Yes, it supports dual-mode connectivity, allowing you to pair with one device via Bluetooth and another via the USB receiver.
What batteries does the MS3320W use?
It requires one AA battery, which can last up to 36 months depending on usage.
Is this mouse compatible with Mac computers?
While optimized for Windows, the mouse functions with most operating systems that support standard Bluetooth or USB HID devices.
How do I update the mouse firmware?
You can manage updates and check battery levels using the Dell Peripheral Manager software.
Can I use this mouse if I am left-handed?
Yes, the mouse features an ambidextrous design, making it suitable for both left- and right-handed users.
Does it have a rechargeable battery?
No, it is powered by a standard replaceable AA battery.
Troubleshooting
Mouse is not connecting via Bluetooth
Ensure the device is in pairing mode and your computer's Bluetooth is enabled. If it fails, remove the existing pairing entry from your computer settings and re-pair the mouse.
Cursor movement is laggy or jumpy
Clean the optical sensor on the bottom of the mouse and ensure you are using it on a flat, non-reflective surface.
Mouse is unresponsive
Check if the AA battery is correctly inserted and has sufficient charge. Replace with a fresh battery if necessary.
Pros and Cons
Pros
- Long 36-month battery life minimizes maintenance
- Dual connectivity options (Bluetooth and 2.4GHz)
- Ambidextrous shape suits all users
- Easy installation with Swift Pair on Windows
- Compatible with a wide range of OS including Linux and Android
Cons
- Requires replaceable AA batteries instead of USB charging
- Limited to three buttons, which may not suit advanced power users
- No side buttons for navigation
Setup, Compatibility & Care
To set up your mouse, insert the included AA battery into the compartment. For 2.4GHz mode, plug the USB-A receiver into your computer's port. For Bluetooth, hold the pairing button until the light flashes and select the mouse in your device's Bluetooth settings. The mouse is compatible with Windows 7, 8, 8.1, and 10, as well as ChromeOS, Linux, and Android. To maintain the device, keep the optical sensor lens free of dust using a dry, lint-free cloth, and avoid using harsh chemical cleaners on the casing. Ensure the battery compartment remains dry to prevent corrosion of the internal contacts.