Samsung Galaxy S20 Ultra 5G - 128 GB - Cosmic Grey - Android - Snapdragon 8 - Wi-Fi 6 - 5000 mAh - 5G - 2020

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Product Information

Full details

This guide is for users seeking to understand and effectively utilize the Samsung Galaxy S20 Ultra 5G. This phone boasts a powerful camera system, 5G connectivity, and a large display, offering a premium mobile experience. However, the advanced features and large size may be overwhelming for some users.

All features

Network Generation5G
WiFi StandardWi-Fi 6
Processor FamilySnapdragon 8
Internal Storage Capacity128 GB
Release Year2020
OSAndroid
ColourGrey
Display Size6.7
Operating SystemAndroid
ProcessorSnapdragon
SeriesS20 Ultra 5G
Model Part NumberSM-G988BZADEUA
Mobile Device Battery Capacity5000 mAh
BrandSamsung

Extended Product Information

FAQs

How do I take a screenshot?

Press the power button and volume down button simultaneously.

How do I insert a microSD card?

Locate the SIM/microSD card tray on the top or side of the phone. Use the SIM ejector tool to open the tray, then insert the microSD card.

Is the phone water-resistant?

Yes, it has an IP68 rating, which means it is water-resistant up to 1.5 meters for 30 minutes.

How do I enable 5G?

Go to Settings > Connections > Mobile networks and ensure 5G is selected as the preferred network mode.

How do I update the software?

Go to Settings > Software update and check for any available updates.

How do I factory reset the phone?

Go to Settings > General management > Reset > Factory data reset. Be sure to back up your data beforehand.

What is the warranty?

The phone comes with a standard manufacturer's warranty, which typically covers defects in materials and workmanship for one year.

Does it support wireless charging?

Yes, the Galaxy S20 Ultra 5G supports wireless charging.

Troubleshooting

Device won't turn on

Check the battery level and charge the device using the provided charger. If it still doesn't turn on, try a forced restart by holding the power and volume down buttons simultaneously for about 10 seconds.

Poor battery life

Reduce screen brightness, disable unused features like GPS and Bluetooth, and close background apps. Also, check for any apps consuming excessive battery in the battery usage settings.

Slow performance

Clear the cache and data of frequently used apps. Also, make sure that the phone's software is up to date and that there is sufficient storage space available.

Camera issues

Clean the camera lenses. Reset the camera settings to default. Update the device's software. If the problem persists, contact Samsung support.

Connectivity problems

Check your network settings. Restart your device. Reset network settings in the settings menu. Make sure the phone is not in airplane mode. If the issue is with Wi-Fi, ensure you are in range of the Wi-Fi network and that you have the correct password.

Pros and Cons

Pros

  • Exceptional camera performance with high resolution and zoom capabilities.
  • Vibrant and smooth display with a 120Hz refresh rate.
  • Fast 5G connectivity for enhanced streaming and browsing.
  • Long battery life to support heavy usage.
  • Expandable storage to accommodate large media files.
  • Powerful processor for smooth multitasking and gaming.

Cons

  • Large size can be cumbersome for some users.
  • High price point compared to other smartphones.
  • Camera features can be complex to master.
  • Battery life may vary depending on usage.
  • Software updates may not be as frequent as other brands.
  • Fragile due to glass construction.

Setup, Compatibility & Care

  • Setup:
  1. Insert your SIM card into the designated slot.
  2. Power on the device and follow the on-screen prompts to set up your Google account and other preferences.
  3. Connect to a Wi-Fi network for software updates and app downloads.
  • Compatibility:
  • The phone is compatible with most 5G and 4G LTE networks.
  • Supports microSD cards up to 1TB.
  • Bluetooth 5.0 for connecting to accessories.
  • Care:
  • Use a screen protector to prevent scratches.
  • Use a case to protect the device from drops and impacts.
  • Clean the screen with a microfiber cloth to remove smudges and fingerprints.
  • Avoid exposing the phone to extreme temperatures or direct sunlight.