Hedbox NERO MX Pro V-Mount Battery Pack - Red

The Hedbox NERO MX Pro V-Mount Battery Pack is a professional HIGH LOAD Lithium-Ion V-Mount Batter...

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The Hedbox NERO MX Pro V-Mount Battery Pack is designed for professional RED camera users seeking a compact, high-capacity power solution. Its key benefit is the Cells Framing Construction System, offering enhanced safety and stability for internal battery cells, making it reliable for daily use and transportation. A potential caveat is its specialized design, primarily for RED cameras, which might limit broader compatibility outside that ecosystem without adapters.

All features

ColourRed
Model Part NumberNEROMX
BrandHedbox

Extended Product Information

FAQs

What is the primary advantage of the Cells Framing Construction System?

The Cells Framing Construction System provides enhanced security and stability to the internal battery cells, making the battery safer for both daily professional use and transportation compared to conventional designs.

Can this battery be used with non-RED cameras?

Yes, the Hedbox NERO MX Pro can be mounted and used with any camera or device that has a standard V-mount connection. However, the specific feature of displaying exact power percentage on the camera's LCD screen is designed for compatibility with RED cameras due to their proprietary data communication protocols.

What is the capacity of the Hedbox NERO MX Pro battery?

The battery has a capacity of 10400 mAh, which translates to 150 Wh.

How can I check the remaining battery life?

The battery features a 4-LED Power Monitor Indicator. Press the indicator button, and the LEDs will display the remaining charge at approximately 100%, 75%, 50%, or 25% levels.

What types of devices can be powered by the D-Tap and USB outputs?

The D-Tap output provides 14.8V DC, suitable for powering professional camera accessories like monitors, recorders, or lights. The USB output provides 5V DC, ideal for charging smartphones, tablets, or other USB-powered devices.

Does this battery have any built-in safety protections?

Yes, the Hedbox NERO MX Pro includes multiple circuit protections against abnormal current, voltage, short circuits, and overheating, ensuring a longer operational life and safer use.

What are the physical dimensions and weight of the battery?

The battery measures 152 mm in width, 60 mm in depth, and 96 mm in height. It weighs approximately 880 g.

Is this battery compliant with environmental regulations?

Yes, Hedbox batteries comply with European Union RoHS regulations and are manufactured free of Lead, Cadmium, and Mercury.

Troubleshooting

Battery does not power the camera.

Ensure the battery is securely locked onto the V-mount plate. Check if the battery has a remaining charge using the 4-LED indicator. Verify that the camera is compatible with V-mount batteries and the specific voltage output.

Power percentage is not displayed on the RED camera LCD.

Confirm that your RED camera model supports battery data communication. Ensure the battery is fully seated and the data communication chip is making proper contact. Check camera settings for any battery communication options that may need to be enabled.

D-Tap or USB ports are not providing power.

Check if the connected device is drawing power correctly. Ensure the battery has sufficient charge. For D-Tap, verify the device's voltage requirements match the battery's output (14.8V). For USB, ensure the device is compatible with 5V DC input.

Battery not charging.

Use only the recommended Hedbox V-mount charger. Ensure the charger is properly connected to both the battery and a working power outlet. Clean the charging contacts on the battery and charger with a dry cloth.

Overheating during use or charging.

Remove the battery immediately and allow it to cool down in a safe area. Ensure you are operating within the specified temperature range (-20 to 45 °C). Check for any obstructions around the battery that might impede ventilation. If the issue persists, discontinue use and contact support.

Pros and Cons

Pros

  • Enhanced safety with Cells Framing Construction System.
  • Direct power percentage display on RED camera LCDs.
  • Compact size for a high-capacity V-mount battery.
  • Versatile power output options (D-Tap, USB).
  • High output current (13A) for demanding equipment.
  • No memory effect from Lithium-Ion technology.

Cons

  • Primarily optimized for RED cameras; broader compatibility may require adapters.
  • Higher price point typical for professional-grade, specialized batteries.
  • Weight of 880g may be a consideration for ultra-lightweight setups.
  • Requires specific charger for V-mount batteries.
  • Operating temperature range might be limiting in extreme climates.

Setup, Compatibility & Care

Setup:

  1. Ensure the V-mount plate on your camera or rig is clean and free of debris.
  2. Align the Hedbox NERO MX Pro battery with the V-mount receiver.
  3. Slide the battery firmly into place until it clicks securely.
  4. Connect any professional devices to the D-Tap port and USB port as needed.

Compatibility:

  • Primary: Fully compatible with all RED Family Cameras.
  • General V-Mount: Compatible with any camera or device featuring a standard V-mount connection, though data communication features are specific to RED.
  • D-Tap Devices: Compatible with professional accessories requiring 14.8V via D-Tap.
  • USB Devices: Compatible with devices requiring 5V DC via USB.

Care:

  • Charging: Use a dedicated Hedbox V-mount battery charger. Avoid using incompatible chargers.
  • Storage: Store the battery in a cool, dry place, away from direct sunlight and extreme temperatures. For long-term storage, charge the battery to around 50-70% capacity.
  • Cleaning: Clean the battery contacts and V-mount connection points periodically with a dry, lint-free cloth. Never use liquids or abrasive materials.
  • Usage: Avoid fully depleting the battery regularly to maximize its lifespan. Operate within the specified temperature range (-20 to 45 °C).
  • RoHS Compliant: This battery is compliant with European Union RoHS regulations, free of Lead, Cadmium, and Mercury.