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StarTech.com Dock Station - Black

Not AvailableStarTech.com Dock Station - Black
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Transform your laptop into a dual-4K 60Hz workstation with this universal laptop docking station, ...

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Product Information

Full details

This universal laptop docking station is designed for IT professionals and users with both USB-C and USB-A laptops, enabling them to create a dual 4K 60Hz workstation. Its key benefit is its universal compatibility and robust connectivity, allowing for dual monitor setups and peripheral expansion. A potential caveat is the need for a separate bracket for desk mounting, which is not included.

All features

ColourBlack
Model Part NumberDK30C2DPPDUE
BrandStarTech.com

Extended Product Information

FAQs

Can I use this dock with two USB-A laptops simultaneously?

No, this docking station connects to one laptop at a time via the universal host cable, which can be adapted for either USB-C or USB-A ports.

What is the maximum resolution and refresh rate supported?

The dock supports up to dual 4K (4096 x 2160p) displays at 60Hz. It can also support a single 5K (5120 x 2880p) display when using two DisplayPort outputs, provided your monitors support it.

Does the dock require a separate power adapter?

Yes, the dock comes with a 135W power adapter that is required for its operation and to provide up to 60W of Power Delivery to charge your laptop.

How does the universal host cable work for both USB-C and USB-A laptops?

The host cable features a USB-C connector with an integrated USB-A adapter, allowing you to plug directly into a USB-C port or attach the adapter for use with a USB-A port on compatible laptops.

Can I fast-charge my phone using this dock?

Yes, the dock has USB-A and USB-C ports that support fast charging for compatible smartphones.

Is a mounting bracket included for desk or wall mounting?

No, a mounting bracket is not included. However, compatible StarTech.com mounting brackets (e.g., SSPMSUDWM, SSPMSVESA) can be purchased separately for flexible installation.

What software does StarTech.com offer for this dock?

StarTech.com offers the Connectivity Tools application, which includes utilities like an Advanced Windows Layout utility, Mac Address Pass-Through, USB Event Monitoring, and Wi-Fi Auto Switch, to enhance productivity and security.

Troubleshooting

No video output to monitors

Ensure the host cable is securely connected to both the laptop and the dock. Verify that the correct monitor inputs are selected on the monitors. Check that the monitors are connected to the correct video ports on the dock. Install or update DisplayLink drivers from the StarTech.com website. Restart the laptop and the docking station.

Laptop not charging

Confirm the 135W power adapter is connected to the dock and a working power outlet. Ensure the host cable is connected to a USB-C port that supports Power Delivery on your laptop. Check if your laptop's USB-C port supports PD charging.

USB devices not recognized or slow

Try connecting the USB device to a different USB port on the dock. Ensure the USB device is compatible with USB 3.0 speeds. Restart the laptop and disconnect/reconnect the USB device. For USB-A connections, ensure the host cable adapter is correctly attached.

Network connection unstable or not working

Check that the Ethernet cable is securely plugged into both the dock and the router/switch. Ensure the network drivers are installed correctly. Try a different Ethernet cable or port on your router. Restart the dock and your router.

Display resolution is limited or incorrect

Verify that your monitors support the desired resolution and refresh rate (e.g., 4K @ 60Hz). Ensure the correct DisplayLink drivers are installed. Check the display settings in your operating system.

Pros and Cons

Pros

  • Enables a dual 4K 60Hz display setup for increased productivity.
  • Universal compatibility with both USB-C and USB-A laptops.
  • Provides 60W Power Delivery to charge connected laptops.
  • Offers flexible monitor output options (DP and HDMI).
  • Includes a variety of USB ports for peripherals and fast-charging.
  • Robust build with professional features like GbE and security lock slot.

Cons

  • Desk mounting bracket is not included and must be purchased separately.
  • While it supports 5K, this requires specific monitor configurations using two DP ports.
  • The 135W power adapter is required for all functions, including laptop charging.
  • Relies on DisplayLink technology for video, which may have different performance characteristics than native GPU outputs for some high-demand applications.

Setup, Compatibility & Care

Setup:

  1. Connect the 135W power adapter to the docking station and plug it into a wall outlet.
  2. Use the included universal host cable to connect the dock to your laptop. If your laptop has a USB-C port, use that connection. If your laptop only has USB-A ports, use the attached USB-A adapter on the host cable.
  3. Connect your monitors to the DisplayPort or HDMI outputs on the dock.
  4. Connect your USB peripherals (keyboard, mouse, external drives, etc.) to the USB-A and USB-C ports.
  5. Connect your network cable to the Ethernet port if using a wired connection.
  6. Connect your headset to the 3.5mm audio jack.
  7. For optimal performance and features, download and install the latest drivers and StarTech.com Connectivity Tools software from the StarTech.com website.

Compatibility:

  • Operating Systems: Windows 10, 8.1, 7; macOS 10.11 and later; ChromeOS.
  • Laptop Ports: USB-C (with DisplayPort Alternate Mode and Power Delivery support) or USB-A (for basic connectivity and DisplayLink video).
  • Monitors: DisplayPort or HDMI monitors supporting resolutions up to 4K @ 60Hz.

Care:

  • Keep the docking station in a well-ventilated area to prevent overheating.
  • Avoid exposing the unit to liquids or extreme temperatures.
  • Clean the exterior with a soft, dry cloth. Do not use abrasive cleaners.
  • Ensure all cables are securely connected but avoid excessive force when plugging or unplugging.
  • Periodically check for driver updates on the StarTech.com support website.