JLab Go Pop+ - White
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Product Information
Full details
This guide is for users of the JLab Go Pop+ wireless earbuds, offering a convenient way to enjoy music, calls, and more on the go. The key benefit is long battery life and customizable audio with the JLab App. Keep in mind that while the earbuds are splashproof, they are not fully waterproof and should be protected from submersion. These earbuds are perfect for everyday use, sports, and calls.
All features
| Colour | White |
|---|---|
| Series | Go Pop+ |
| Model Part Number | IEUEBGAIRPOPRWHT124 |
| Brand | JLab |
Extended Product Information
FAQs
How do I pair the earbuds with my device?
Open the charging case, enable Bluetooth on your device, and select "JLab Go Pop+" from the device list.
How long does the battery last?
The earbuds provide up to 8 hours of playtime, and the charging case provides an additional 27 hours.
Are the earbuds waterproof?
The earbuds are IPX4-rated, which means they are splashproof but not waterproof. Avoid submersion.
Can I use only one earbud?
Yes, the Dual Connect feature allows you to use either earbud independently for calls or music.
How do I control the volume and music playback?
Use the touch controls on the earbuds to adjust volume, skip tracks, and answer calls. Refer to the user manual for specific tap functions.
Do the earbuds have a built-in microphone?
Yes, they have a built-in microphone for calls and voice assistant activation.
Can I customize the sound?
Yes, the JLab App allows you to customize the sound with EQ settings.
What is Google Fast Pair?
Google Fast Pair simplifies the connection process for Android devices.
Troubleshooting
Earbuds won't connect to the device.
Ensure Bluetooth is enabled, the earbuds are charged, and are within range. Try forgetting the device in your Bluetooth settings and re-pairing.
One earbud isn't working.
Ensure both earbuds are charged and properly seated in your ears. Try resetting the earbuds by placing them in the charging case and closing the lid for 10 seconds. Check Dual Connect settings.
Poor sound quality.
Adjust the EQ settings in the JLab App. Clean the earbud nozzles of any wax or debris. Make sure the earbuds fit snugly in your ears, creating a proper seal.
Touch controls are unresponsive.
Ensure you are tapping the earbuds correctly. Refer to the user manual for proper tap functions and settings. Clean the touch controls of any residue. Reset the earbuds.
Charging case won't charge.
Ensure the USB cable is securely connected to the charging case and a power source. Try using a different USB cable or power adapter. Clean the charging contacts on the earbuds and in the case.
Pros and Cons
Pros
- Long battery life provides extended use between charges.
- Customizable sound profiles through the JLab App enhances the listening experience.
- The IPX4 rating makes them suitable for workouts and outdoor use.
- Dual Connect allows for flexible use of either earbud.
- Google Fast Pair simplifies the connection process.
Cons
- The earbuds are not fully waterproof, so avoid submersion.
- While the app offers customization, some users may prefer simpler controls.
- Sound quality may not satisfy audiophiles.
- The touch controls may take some time to get used to.
Setup, Compatibility & Care
Setup
- Open the charging case and take out the earbuds.
- Enable Bluetooth on your device.
- Select "JLab Go Pop+" from the Bluetooth device list.
- Follow the prompts to complete the pairing process. The earbuds will automatically reconnect to your device when removed from the case.
Compatibility
The JLab Go Pop+ earbuds are compatible with devices that support Bluetooth 5.3, including most smartphones, tablets, and computers. The JLab App is available for both iOS and Android devices, allowing you to customize your listening experience.
Care
- Clean the earbuds regularly with a soft, dry cloth to remove any debris.
- Avoid exposing the earbuds to extreme temperatures or direct sunlight.
- Do not submerge the earbuds in water.
- Store the earbuds in the charging case when not in use to protect them and conserve battery life. The charging case can be cleaned using a slightly damp cloth.