HP OfficeJet Pro 8122e - Grey
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Product Information
Full details
The HP OfficeJet Pro 8122e is a wireless all-in-one color printer designed for home offices seeking professional-quality output and efficient operation. Its key benefit lies in its robust feature set, including high-resolution printing and versatile connectivity, making it suitable for diverse home and office tasks. A potential caveat is its reliance on HP+ for full functionality and ink management, which requires an ongoing internet connection and original HP cartridges.
All features
| Colour | Grey |
|---|---|
| Series | OfficeJet Pro |
| Model Part Number | 405U3B |
| Brand | HP |
Extended Product Information
FAQs
What is HP Instant Ink and is it required?
HP Instant Ink is an optional ink subscription service that delivers ink to your door before you run out, potentially saving you money. It is not required to use the printer, but the printer is eligible for the service. HP+ activation may tie you into using HP cartridges for the life of the printer.
Can I print wirelessly from my smartphone or tablet?
Yes, the printer supports mobile printing through Apple AirPrint and Mopria Print Service, allowing you to print directly from your iOS or Android devices via Wi-Fi.
What is the maximum paper size this printer supports?
The maximum ISO A-series paper size supported is A4. It also supports custom media sizes within a certain range and envelope sizes like C5, C6, and DL.
Does the printer support automatic duplex printing?
Yes, the HP OfficeJet Pro 8122e features automatic duplex printing, allowing you to print on both sides of the paper without manual intervention.
What operating systems are compatible with this printer?
The printer is compatible with Windows 11, Windows 10, macOS X 11.0 Big Sur or later, ChromeOS, and Linux.
How do I clean the printer?
You can clean the exterior with a soft, damp cloth. For print quality issues, use the built-in cleaning utilities via the printer's control panel or the HP Smart app. Clean the scanner glass with a lint-free cloth.
What is the warranty period for this printer?
The printer comes with a standard one-year HP commercial hardware warranty. An additional year of warranty may be available through HP+ activation at setup.
Can this printer scan to email?
Yes, the printer supports scanning to email server and software through its scanning functionality.
Troubleshooting
Printer not turning on
Ensure the power cord is securely connected to both the printer and a working electrical outlet. Try a different outlet.
Poor print quality (streaks, faded colors)
Run the print head cleaning utility from the printer's control panel or HP Smart app. Check ink levels and ensure cartridges are properly installed. If the issue persists, consider replacing the cartridges.
Wi-Fi connection issues
Restart your router and the printer. Ensure the printer is within range of your Wi-Fi signal. Re-enter Wi-Fi credentials if necessary. Check for firmware updates.
Paper jams
Carefully remove any jammed paper, pulling it in the direction of the paper path. Ensure paper is loaded correctly and not creased or torn. Do not force paper into the printer.
Scanner not working
Ensure the scanner lid is closed properly. Check that the scanner drivers are installed correctly on your computer. Restart the printer and your computer.
Error message on display
Note the specific error code or message and consult the HP support website for detailed troubleshooting steps related to that error.
Pros and Cons
Pros
- High print quality for both documents and photos.
- Fast print speeds suitable for a home office environment.
- Comprehensive connectivity options including Wi-Fi, Ethernet, and Bluetooth.
- User-friendly mobile app for remote printing and scanning.
- Eco-friendly design with recycled plastic components and forest management initiatives.
- Reliable dual-band, self-healing Wi-Fi.
Cons
- HP+ activation requires an HP account, internet connection, and exclusive use of Original HP Ink cartridges.
- Dynamic security measures may block non-HP cartridges.
- Maximum duty cycle of 20,000 pages per month might be overkill for light home use.
- Consumables (ink) can be a significant ongoing cost without Instant Ink or careful management.
Setup, Compatibility & Care
Setup:
- Unpack the printer and remove all protective tapes and packaging materials.
- Install the ink cartridges following the on-screen prompts or the setup guide.
- Connect the printer to your network using the built-in Wi-Fi or Ethernet port.
- Download and install the HP Smart app on your computer or mobile device.
- Follow the HP Smart app instructions to connect the printer, complete setup, and activate HP+ if desired.
Compatibility:
- Operating Systems: Windows 11, Windows 10, macOS X 11.0 Big Sur or later, ChromeOS, Linux.
- Mobile Printing: Apple AirPrint, Mopria Print Service.
Care Instructions:
- Cleaning: Wipe the exterior with a soft, damp cloth. Avoid harsh chemicals or abrasive cleaners. Clean the scanner glass periodically with a lint-free cloth.
- Ink Replacement: Use only Original HP ink cartridges. Replace cartridges when prompted by the printer or software. HP Instant Ink subscribers will receive new cartridges automatically.
- Paper Handling: Ensure you use compatible paper types and sizes (up to A4). Do not overload the input tray (maximum 225 sheets).
- Firmware Updates: Keep the printer's firmware updated to ensure optimal performance and security. This can usually be managed through the HP Smart app or the printer's control panel.