This product has been fully tested and verified as functional, with no hardware or software defect...This product has been fully tested and verified as functional, with no hardware or software defects. All data has been sanitised or the storage media removed in line with data protection requirements. The device is loaded and configured with legally licensed software for full operation on applicable products. Cosmetically, the item is in good condition, though signs of previous use may be visible, including scratches, surface marks, and small dents. These cosmetic imperfections do not affect the performance of the product. The device has been professionally cleaned, with no damage to hinges or latches. Some non-essential parts, such as rubber feet or stickers, may be missing, but all key functional components remain intact.
Warranty
1 Year
Microsoft Surface Laptop 4 Designed for Business and Built for Speed
Get more done with the Microsoft Surface Laptop 4, offering up to 70% more speed than previous generations, longer battery life, and a sleek, ultrathin design. This lightweight business laptop is built for professionals who need performance, mobility, and style in one powerful package.
Powerful Processing and Multitasking Performance
With the choice of 11th Gen Intel® Core™ Microsoft Surface Edition processors, the Surface Laptop 4 is engineered for multitasking and productivity. The model LBJ-00031 features an 11th Gen Intel Core i5-1145G7 processor, delivering smooth performance across essential business applications and multitasking workflows.
Long-Lasting Battery Life for All-Day Use
Work confidently throughout the day with up to 19 hours of battery life on select configurations. This model is powered by a 47.4 Wh battery, providing up to 17 hours of usage to keep you productive during meetings, calls, and uninterrupted work sessions.
Stunning Display and Camera for Clear Communication
The 13.5-inch touchscreen display offers a resolution of 2256 x 1504 and 10-point multi-touch support, delivering vibrant visuals and responsive interaction. The integrated 720p HD camera ensures you look your best on Microsoft Teams calls, even in low lighting conditions.
Secure and Business-Ready Features
Maintain control of your sensitive data with a removable SSD for easy data management and replacement. The laptop also includes advanced cloud-powered security features, streamlined deployment, and modern device management through Surface for Business, saving time and reducing IT complexity.
Connectivity and Expansion
Stay connected and expand your workspace with multiple ports including USB 3.0, USB-C, a headphone jack, and the SurfaceConnect port. Bluetooth 5.0 and Wi-Fi 6 (802.11ax) provide fast, reliable wireless connectivity for work-from-anywhere flexibility.
Audio and Communication Clarity
Dual far-field microphones and stereo speakers provide crystal-clear audio for both video conferencing and media. Cut through background noise during calls and ensure you're heard clearly, even in busy environments.
Refined Design for Productivity and Comfort
Weighing just 1.265 kg and measuring 30.8 x 22.3 x 1.45 cm, the Surface Laptop 4 is easy to carry while maintaining a premium feel. Type comfortably on the responsive, backlit keyboard available in two finish options—warm Alcantara® or cool metal. Fast Charging gets you powered up quickly, and compatibility with Surface Dock 2 allows you to extend your display to dual 4K monitors.
Operating System and Warranty
Running on Windows 11 Pro, this model supports enterprise-grade features and professional workflows. It comes with a one-year limited manufacturer warranty, offering peace of mind and support.
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The Microsoft Surface Laptop 4 is designed for professionals needing a balance of performance, portability, and style. Experience up to 70% faster speeds and all-day battery life, making it ideal for on-the-go productivity. Note that while it excels in many areas, the device's internal storage is not easily expandable.
All features
WiFi Standard
Wi-Fi 6
OS
Windows
Colour
Silver
Display Type
Full HD
Internal Storage Capacity
512 GB
RAM
8 GB
Processor Family
Intel Core i5
Processor
Intel Core
Screen Size
13
Series
4
Model Part Number
LBJ-00031
Brand
Microsoft
Extended Product Information
FAQs
How do I update the operating system?
Go to Settings > Update & Security > Windows Update and check for updates. Install any available updates.
How do I connect to an external monitor?
Use the USB-C port or Surface Connect port to connect to an external monitor. You may need an adapter depending on the monitor's input.
What should I do if the screen freezes?
Press and hold the power button for about 15 seconds until the device turns off. Then, restart the device.
Is the SSD replaceable?
Yes, the Surface Laptop 4 features a removable SSD for easy data management.
What is the warranty period?
The product comes with a one-year limited manufacturer warranty.
How do I improve battery life?
Reduce screen brightness, close unnecessary background apps, and enable battery saver mode.
Troubleshooting
Device won't turn on.
Check the power connection and try a different outlet. If that does not work, try holding the power button for 15-20 seconds to reset the device.
Poor Wi-Fi connectivity.
Ensure you are within range of your Wi-Fi router. Restart the laptop and router. Update the Wi-Fi drivers if the issue persists.
Slow performance.
Close unnecessary applications. Check available storage space and delete unused files. Run a virus scan.
Battery draining quickly.
Adjust screen brightness. Close background applications. Check battery usage in settings to identify power-hungry apps.
Pros and Cons
Pros
Fast processing speeds for improved multitasking.
Long battery life that supports a full day of use.
Sleek and portable design makes it easy to carry.
High-quality display enhances the viewing experience.
Multiple connectivity options for versatile use.
Cons
Internal storage is not easily expandable.
Some non-essential parts, like rubber feet, might be missing.
May show signs of previous use, such as scratches.
Setup, Compatibility & Care
Setup:
Unpack the Surface Laptop 4 and ensure all components (laptop, power adapter) are present.
Connect the power adapter and charge the device for at least 30 minutes before first use.
Power on the device and follow the on-screen prompts to set up Windows.
Connect to Wi-Fi and sign in with your Microsoft account.
Compatibility:
The Surface Laptop 4 is compatible with a wide range of accessories and software:
Operating System: Windows 11 Pro is pre-installed, offering a secure and user-friendly experience.
Accessories: Compatible with Surface Dock 2, external monitors, and various USB-C devices.
Software: Supports Microsoft 365, as well as third-party productivity and creative applications.
Care:
Clean the screen with a soft, lint-free cloth. Avoid using harsh chemicals.
Keep the device away from extreme temperatures and direct sunlight.
Ensure proper ventilation to prevent overheating.
Regularly update the operating system and drivers for optimal performance.
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