StarTech.com USB-C KVM Docking Station - Silver
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Product Information
Full details
This guide is for professionals who need to seamlessly switch between two laptops on a single workstation, boosting productivity and reducing clutter. The StarTech.com USB-C KVM Docking Station allows you to share dual 4K 60Hz displays, a keyboard, mouse, and other USB peripherals between two laptops. Keep in mind that while it offers robust features, some advanced software features are not available for Linux users.
All features
| Colour | Silver |
|---|---|
| Model Part Number | 129UE-USBC-KVM-DOCK |
| Brand | StarTech.com |
Extended Product Information
FAQs
What is the warranty?
The product comes with a manufacturer's warranty. Please refer to the documentation included with your product or the manufacturer's website for specific warranty details.
Can I use this dock with a single laptop?
Yes, you can use the dock with a single laptop. However, the KVM switching feature will not be utilized.
Does the dock support USB-A to USB-C adapters?
Yes, but performance may vary depending on the adapter and the connected device. It is recommended to use direct USB-C connections where possible.
What is the purpose of the K-slots?
The K-slots allow you to secure the dock with a cable lock (sold separately) to prevent theft.
Are there any software requirements?
While the dock functions without software, the StarTech.com Connectivity Tools provide additional features like advanced Windows layout, MAC Address Pass-Through, USB event monitoring, and Wi-Fi auto-switching. These tools are available for Windows and macOS but not for Linux.
What is the maximum resolution supported?
The dock supports up to dual 4K 60Hz displays (3840 x 2160 pixels).
What kind of power adapter is included?
The dock includes an external 180W power adapter. It provides 90W of power to the active host computer and 45W of power to the standby host.
Can I use different operating systems on the connected laptops?
Yes, the dock supports mixed OS environments, allowing you to connect and switch between Windows, macOS, and ChromeOS devices.
Troubleshooting
Laptop not charging.
Ensure the USB-C cable supports power delivery and is securely connected. Check that the power adapter is properly connected to the dock and the outlet.
No display on external monitors.
Verify that the monitors are connected to the DisplayPort ports on the dock. Check that the monitors are powered on and the input source is correctly set. Try using different DisplayPort cables.
Keyboard and mouse not working.
Ensure that your keyboard and mouse are securely connected to the USB ports on the dock. Try connecting them to different USB ports. Test the keyboard and mouse on another device to rule out hardware failure.
Network connection issues.
Ensure the Ethernet cable is securely connected to both the dock and your network device. Verify that your network settings are configured correctly. Check the network status lights on the dock.
Pros and Cons
Pros
- Increases productivity by eliminating the need for multiple keyboards, mice, and monitors.
- Simplifies workspace setup and reduces desk clutter.
- Offers simultaneous charging for both connected laptops.
- Supports high-resolution dual displays for enhanced visual clarity.
- Provides a variety of ports for connecting peripherals and networking.
Cons
- Some advanced software features are not supported on Linux.
- Requires USB-C connectivity on laptops.
- May require additional cables (USB-C to A) depending on your peripherals.
Setup, Compatibility & Care
Setup
- Connect your two laptops to the dock using USB-C cables.
- Connect your monitors to the DisplayPort ports.
- Plug in your keyboard, mouse, and other USB peripherals.
- Connect the included power adapter to the dock.
- Press the toggle button on the front of the dock to switch between laptops.
Compatibility
The dock supports Windows, macOS, and ChromeOS. Ensure your laptops have USB-C ports with Power Delivery support for charging. Make sure your operating system is up to date.
Care
- Keep the dock in a clean, dry environment.
- Avoid extreme temperatures.
- Unplug the power adapter during thunderstorms.
- Use a soft, dry cloth to clean the exterior. Do not use liquid cleaners.