Bang & Olufsen Beoplay EX - Black
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Product Information
Full details
This guide helps you get the most out of your Bang & Olufsen Beoplay EX wireless earbuds. Designed for audiophiles and active users, the Beoplay EX offers superior sound quality and comfort with adaptive active noise cancellation. While offering impressive features, be aware that battery life may vary depending on usage of ANC and volume levels. This guide will cover key features, real-world applications, setup, care, and troubleshooting to help you enjoy your Beoplay EX to the fullest.
All features
| Colour | Black |
|---|---|
| Series | Beoplay EX |
| Model Part Number | 1240600 |
| Brand | Bang & Olufsen |
Extended Product Information
FAQs
How do I reset the Beoplay EX?
Place both earbuds in the charging case and close the lid. Open the lid and press and hold the touch area on both earbuds for 10 seconds until the light indicators flash red.
How do I pair the Beoplay EX with a new device?
Place the earbuds in the charging case and open the lid. They will automatically enter pairing mode. Select the Beoplay EX in your device's Bluetooth settings.
Are the Beoplay EX waterproof?
Yes, they are IP57-rated, meaning they are waterproof and dust-resistant.
How do I control the volume?
Volume can be controlled by tapping the touch surface on the earbuds. A single tap on the right earbud increases volume, and on the left earbud decreases volume.
How do I answer or end a call?
Double-tap either earbud to answer or end a call.
How long does the battery last?
Up to 6 hours with ANC on, up to 8 hours with ANC off, and a total of up to 28 hours with the charging case.
Can I use the Beoplay EX with the Bang & Olufsen app?
Yes, the Bang & Olufsen app allows you to customize sound settings, adjust noise cancellation, and update firmware.
What audio codecs do the Beoplay EX support?
The Beoplay EX supports AAC and SBC audio formats, as well as aptX Adaptive technology for low-latency listening.
Troubleshooting
Earbuds won't turn on.
Ensure the earbuds are charged in the charging case. If they still don't turn on, try a reset (see FAQ).
Poor sound quality.
Make sure the eartips fit properly to create a good seal. Adjust the equalizer settings in the B&O app.
Bluetooth connection issues.
Turn Bluetooth off and on on your device. Ensure the earbuds are within range and not connected to another device. If the problem persists, reset the earbuds (see FAQ).
ANC not working effectively.
Ensure the eartips provide a good seal. Adjust the ANC level in the B&O app. Avoid using ANC in extremely windy conditions.
Charging case not charging.
Check the USB-C cable and power source. Try a different cable or outlet. Make sure the case is positioned correctly on the wireless charging pad.
Pros and Cons
Pros
- Exceptional sound quality with rich bass and detailed audio.
- Comfortable and secure fit, suitable for extended use.
- Effective active noise cancellation for immersive listening.
- Durable and waterproof design for various environments.
- Long battery life with wireless charging case.
- Clear call quality with advanced microphone technology.
Cons
- Price point may be higher compared to other earbuds.
- Touch controls can be sensitive and require some getting used to.
- Battery life is reduced with ANC enabled.
- May not fit all ear shapes perfectly.
- Wireless charging case is larger than some competitors.
Setup, Compatibility & Care
Setup
- Charging: Charge the earbuds and charging case using the provided USB-C cable. The charging case can also be charged wirelessly.
- Pairing: Open the charging case, and the earbuds will enter pairing mode. Enable Bluetooth on your device and select "Beoplay EX" from the available devices.
- B&O App: Download the Bang & Olufsen app to customize settings, adjust the equalizer, and update firmware.
Compatibility
The Beoplay EX is compatible with devices that support Bluetooth 5.2. This includes most smartphones, tablets, and computers running Android and iOS.
Care
- Cleaning: Use a soft, slightly damp cloth to clean the earbuds and charging case. Avoid excessive moisture.
- Eartips: Regularly clean or replace the eartips for hygiene and optimal sound quality. The package includes multiple sizes.
- Storage: Store the earbuds in the charging case when not in use to protect them from dust and damage.
- Avoid Extreme Temperatures: Do not expose the earbuds to extreme temperatures or direct sunlight.