Sonos Arc - Black
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Product Information
Full details
This guide is for anyone looking to enhance their home entertainment experience with the Sonos Arc soundbar. The Sonos Arc delivers immersive, 3D sound with Dolby Atmos, putting you at the center of your favorite movies, shows, and games. However, please note that the product has some cosmetic imperfections, including a cracked corner grill and scuffs/dents on the front grill, and the power cable is not included. Despite these, the Arc offers premium audio quality, voice control, and seamless integration with the Sonos ecosystem.
All features
| Colour | Black |
|---|---|
| Series | Arc |
| Model Part Number | ARCG1UK1 |
| Brand | Sonos |
Extended Product Information
FAQs
How do I control the Sonos Arc?
You can use the Sonos app, your TV remote (via HDMI ARC), voice commands (Alexa or Google Assistant), or Apple AirPlay 2.
Does the Sonos Arc support Bluetooth?
No, the Sonos Arc does not support Bluetooth for audio streaming. It connects to your network via Wi-Fi.
Can I use the Sonos Arc with any TV?
The Arc is compatible with most TVs that have an HDMI ARC or eARC port. TVs without these ports can use the included optical audio adapter.
How do I add a subwoofer and rear speakers?
In the Sonos app, go to Settings > System > [Your Room] and follow the prompts to add a Sonos Sub and a pair of rear speakers.
How do I perform a factory reset?
Unplug the power cord. While pressing the join button, plug the power cord back in. Continue holding the join button until the light flashes orange and white.
What audio formats does the Sonos Arc support?
The Sonos Arc supports DTS Digital Surround, Dolby Atmos, Dolby Digital, Dolby Digital Plus, and Dolby TrueHD, and PCM.
What are the dimensions of the Sonos Arc?
The Sonos Arc is 1141.7 mm wide, 115.7 mm deep, and 87 mm high.
What is the weight of the Sonos Arc?
The Sonos Arc weighs 6.25 kg.
Troubleshooting
Soundbar not producing sound.
Check the HDMI or optical cable connection. Ensure the TV's audio output is set to the correct port. Check the volume level on both the soundbar and the TV.
No sound from rear speakers or Subwoofer.
Ensure the rear speakers and Sub are properly connected wirelessly through the Sonos app. Check the speaker settings in the app to ensure they are grouped with the Arc.
Wi-Fi connection issues.
Move the soundbar closer to your router. Restart your router and the Sonos Arc. Ensure your Wi-Fi password is correct in the Sonos app.
Dialogue is unclear.
Turn on Speech Enhancement in the Sonos app.
Dolby Atmos is not working.
Ensure your TV supports Dolby Atmos and that you are playing content encoded with Dolby Atmos. Check the audio settings on your TV and in the streaming app.
Pros and Cons
Pros
- Immersive 3D sound experience with Dolby Atmos.
- Excellent sound quality for both movies and music.
- Voice control integration with Amazon Alexa and Google Assistant.
- Easy to set up and use.
- Seamless integration with other Sonos products for multi-room audio.
- Supports a wide range of audio formats.
Cons
- Power cable not included.
- Cosmetic imperfections (cracked grill corner, scuffs/dents).
- Requires a TV that supports Dolby Atmos for full functionality.
- Trueplay tuning requires an iOS device.
Setup, Compatibility & Care
Setup
- Placement: Place the Sonos Arc horizontally in front of your TV. Ensure there is enough space for sound to project without obstruction.
- Connections: Connect the Arc to your TV using the HDMI eARC/ARC port. If your TV does not have an eARC/ARC port, use the included optical audio adapter.
- Power: Connect the Arc to a power outlet using a compatible power cable (not included).
- Sonos App: Download the Sonos app (available for iOS and Android) and follow the on-screen instructions to connect the Arc to your Wi-Fi network and register the product.
Compatibility
The Sonos Arc is compatible with:
- TVs with HDMI eARC/ARC ports.
- Wi-Fi networks (802.11a/b/g/n, 2.4 GHz and 5 GHz).
- iOS and Android devices for setup and control.
- Streaming services supported by Sonos.
Care
- Cleaning: Use a soft, damp cloth to clean the exterior of the soundbar. Avoid using harsh chemicals or solvents.
- Placement: Avoid placing the Arc in direct sunlight or areas with extreme temperatures or humidity.
- Grills: Be gentle when cleaning the grills due to their damaged state.