Bose QuietComfort Wireless Active Noise Canceling Headphones - Black

Take charge of your music no matter where you are with the black QuietComfort Wireless Headphones ...

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Designed for audio enthusiasts and commuters alike, the Bose QuietComfort Wireless Bluetooth Noise-Cancelling Headphones offer an escape into your music by effectively blocking out ambient noise. With superior sound quality and advanced features, you can personalize your listening experience, though full customization options are accessed through the Bose Music app.

All features

ColourBlack
SeriesQuietComfort
Model Part Number884367-0100
BrandBose

Extended Product Information

FAQs

How do I pair my Bose QuietComfort headphones?

To pair, press and hold the power/Bluetooth button until you hear 'Ready to connect' and the status light blinks blue. Then, select 'Bose QuietComfort Headphones' from your device's Bluetooth settings.

What is the battery life of these headphones?

The headphones offer up to 24 hours of listening time on a single full charge using the USB-C cable.

Can I customize the sound settings?

Yes, you can customize the EQ (equalizer) settings through the Bose Music app to tailor the audio to your personal preferences for different music genres.

What is the difference between Quiet Mode and Aware Mode?

Quiet Mode provides full active noise cancellation, blocking out most ambient sounds for immersive listening. Aware Mode allows you to hear your music while still being aware of your surroundings by letting some external sounds in.

How does Spotify Tap work?

By pressing and holding the Action button on the headphones, you can quickly resume your Spotify playback or discover new music without needing to access your phone.

What is Bose SimpleSync for?

Bose SimpleSync allows you to pair your QuietComfort headphones with compatible Bose smart soundbars and speakers for a personalized, private listening experience, for example, when watching TV.

Are these headphones water resistant?

Info needed: The product description does not specify an IP (Ingress Protection) rating, so it is best to avoid exposure to water or excessive moisture.

Troubleshooting

Headphones won't turn on or respond.

Ensure the headphones are fully charged. Connect them to a power source using the USB-C cable. If still unresponsive, perform a soft reset by connecting to power, then pressing and holding the Power/Bluetooth button for 10-15 seconds.

Poor or no Bluetooth connection.

Make sure your headphones are in pairing mode (blinking blue light). Turn off and on Bluetooth on your device. Try forgetting the headphones from your device's Bluetooth list and re-pairing. Ensure the headphones are within 30 feet (9 meters) of your device.

Noise cancelling is not effective.

Check that the ear cups create a good seal around your ears; adjust the headband for a snug fit. Ensure 'Quiet Mode' is active via the button on the headphones or the Bose Music app. Update headphone firmware through the Bose Music app.

Sound quality is poor or distorted.

Check the audio quality of your source material. Adjust the EQ settings in the Bose Music app. Ensure the ear cups are properly sealed. Try connecting to a different audio source to rule out source device issues. Restart your headphones and source device.

Quick charge not providing expected battery life.

Ensure you are using a reliable power source and the provided USB-C cable. Check if the headphones are completely drained before quick charging. Full charge time will be longer than quick charge time.

Pros and Cons

Pros

  • Exceptional active noise cancellation for immersive listening
  • Comfortable design suitable for extended wear
  • Long-lasting battery with convenient quick-charge feature
  • Customizable audio experience via the Bose Music app
  • Seamless integration with other Bose SimpleSync devices
  • Quick access to music with Spotify Tap

Cons

  • Full sound customization requires the Bose Music app
  • Specific IP (water resistance) rating is not mentioned
  • Premium price point (implied by brand and features)
  • Reliance on app for advanced features may not suit all users

Setup, Compatibility & Care Instructions

Setup

  1. Charge Your Headphones: Before first use, fully charge your headphones using the included USB-C cable. Connect the small end to the headphone's USB-C port and the large end to a USB wall charger (not included) or computer.
  2. Power On: Press and hold the power/Bluetooth button until the status light glows solid white, then blinks blue, indicating pairing mode.
  3. Pair with Bluetooth Device: On your smartphone or other audio device, go to Bluetooth settings and select "Bose QuietComfort Headphones" from the list of available devices.
  4. Download Bose Music App: For full feature access and customization, download the Bose Music app from your device's app store. Follow the in-app instructions to connect your headphones and explore features like customizable EQ, modes, and firmware updates.

Compatibility

  • Bluetooth Devices: Compatible with most Bluetooth-enabled smartphones, tablets, and computers.
  • Bose SimpleSync: Connects with compatible Bose soundbars and speakers for synchronized audio playback. Check your Bose speaker's compatibility.

Care

  • Cleaning: Gently wipe the ear cushions and headbands with a soft, slightly damp cloth. Avoid using harsh chemicals or abrasive materials.
  • Storage: When not in use, store your headphones in their protective case to prevent scratches and damage. Avoid extreme temperatures.
  • Charging: Use only the provided USB-C cable or a certified equivalent. Avoid overcharging for extended periods, and do not use the headphones while they are charging to prolong battery life.