Sony WH-1000XM4 Wireless Noise Cancelling Headphones - Black
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Product Information
Full details
The Sony WH-1000XM4 headphones are designed for anyone seeking premium audio quality and exceptional noise cancellation, perfect for commuters, travelers, and anyone working in noisy environments. The key benefit is the industry-leading noise cancellation that creates a quiet listening experience, and a long battery life. One potential downside is the price point, which may not suit all budgets. These headphones offer a blend of advanced features, including Adaptive Sound Control, Speak-to-Chat, and a comfortable design, making them a top choice for immersive audio experiences.
All features
| Colour | Black |
|---|---|
| Series | WH-1000XM4 |
| Model Part Number | WH1000XM4B.CE7 |
| Brand | Sony |
Extended Product Information
FAQs
How long does the battery last?
The Sony WH-1000XM4 provides up to 30 hours of battery life with noise cancellation turned on, and up to 38 hours with noise cancellation turned off.
Can I use the headphones with a 3.5mm audio cable?
Yes, the headphones come with a 3.5mm audio cable for wired connections.
Do the headphones have a built-in microphone?
Yes, they have a built-in microphone for making and receiving phone calls.
Are the headphones water-resistant?
No, the headphones are not water-resistant. Protect them from moisture.
How do I use Speak-to-Chat?
Enable Speak-to-Chat in the Sony Headphones Connect app. When you start talking, the headphones will automatically pause your music and let in ambient sound.
What is the warranty period?
The warranty period is typically one year from the date of purchase. Check your purchase documentation for specific details.
How do I reset the headphones?
Turn off the headphones. Press and hold the power button and the custom button simultaneously for about 15 seconds until the indicator light flashes blue.
Troubleshooting
Headphones won't turn on.
Check if the headphones are charged. If not, charge them using the provided USB-C cable. Ensure the power button is pressed firmly.
Poor sound quality.
Ensure the headphones are properly connected via Bluetooth or the audio cable. Check the audio source for quality issues. Reset the headphones to factory settings.
Noise cancellation not working effectively.
Ensure the headphones are fitted correctly, creating a good seal around your ears. Check the settings in the Sony Headphones Connect app. Try resetting the headphones.
Bluetooth connection drops or is unstable.
Move the headphones and the connected device closer together. Ensure there are no sources of interference (other Bluetooth devices, Wi-Fi routers, etc.). Pair the headphones again with your device.
Touch controls not responding.
Ensure your fingers are clean and dry. Check the touch control settings in the app. Restart the headphones.
Pros and Cons
Pros
- Exceptional noise cancellation performance.
- Excellent sound quality with Hi-Res Audio support.
- Comfortable design suitable for extended wear.
- Long battery life.
- Convenient features such as Speak-to-Chat and Adaptive Sound Control.
- Multipoint connection for easy switching between devices.
Cons
- Premium price point.
- Touch controls can be sensitive.
- May not be ideal for very intense physical activity.
- Carry case offers limited protection.
- Some users may find the touch controls less intuitive.
Setup, Compatibility & Care
Setup:
- Charging: Use the provided USB-C cable to fully charge the headphones. The battery charge indicator will show the charging status.
- Pairing: Put the headphones into pairing mode by pressing and holding the power button. Then, select the headphones from your device's Bluetooth settings.
- App: Download the Sony Headphones Connect app for advanced settings and customization.
Compatibility:
The Sony WH-1000XM4 is compatible with most Bluetooth-enabled devices, including smartphones, tablets, laptops, and more. It also supports the 3.5mm audio cable for wired connections to devices without Bluetooth.
Care:
- Cleaning: Wipe the headphones with a soft, dry cloth. Avoid using water or cleaning agents.
- Storage: Store the headphones in the provided carrying case when not in use.
- Avoid Extreme Conditions: Protect the headphones from extreme temperatures, humidity, and direct sunlight.
- Regular Updates: Keep the firmware up to date via the Sony Headphones Connect app to ensure optimal performance.