Yealink WH67 Wireless Headset - Black - Active Noise Cancellation
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Product Information
Full details
The Yealink WH67 is an advanced convertible DECT wireless headset designed for office professionals and call center agents who require seamless multi-device connectivity. It functions as an all-in-one UC workstation, featuring a 4-inch touch screen that simplifies call management across desk phones, PCs, and mobile devices. While it offers premium audio quality and flexible wearing styles, users should note that the system requires a stable power connection for the base station to maintain its touchscreen and wireless charging features.
All features
| Colour | Black |
|---|---|
| Headphones Noise Cancellation | Active |
| Series | WH67 |
| Model Part Number | WH67 |
| Brand | Yealink |
Extended Product Information
FAQs
What is the wireless range of the WH67?
The headset supports a DECT wireless range of up to 394 feet (120 meters) in clear conditions.
Can I use the headset while it is charging?
Yes, placing the headset in the charging stand will continue to charge the battery while you are on a call.
How long does it take to fully charge the battery?
The battery requires approximately 2.5 hours (170 minutes) for a full charge.
Does this model work with Microsoft Teams?
Yes, there are specific Teams-certified variants available that provide seamless integration with the Microsoft Teams platform.
How many wearing styles are supported?
The WH67 supports three primary wearing styles: ear-hook, head-band, and neck-band.
Does the base station require a PC connection?
While it can function as a standalone unit for desk phones and Bluetooth devices, a USB connection is typically used for PC audio integration.
Troubleshooting
Touch screen is unresponsive
Ensure the power cable is securely connected and perform a power cycle by unplugging and reconnecting the base station.
Headset is not connecting to mobile device
Verify that Bluetooth is enabled on your mobile device and put the WH67 base into pairing mode via the settings menu on the touch screen.
Poor audio quality or background noise
Check that the microphone boom is positioned correctly near your mouth and ensure Active Noise Cancellation is enabled in the device audio settings.
Pros and Cons
Pros
- Intuitive touch screen interface for easy call management
- Versatile connectivity across PC, mobile, and desk phones
- Excellent noise cancellation for professional environments
- Multiple wearing styles provide high levels of comfort
- Long-range DECT technology ensures consistent signal
Cons
- Requires AC power for the base station to function
- May require initial firmware updates for optimal compatibility
- Larger base footprint compared to standard charging cradles
Setup, Compatibility & Care
To set up the system, connect the base station to your primary power source using the included AC adapter and link it to your workstation via the USB interface. If you are integrating a desk phone, use the appropriate port on the back of the base. Once powered, follow the on-screen prompts on the 4-inch display to pair your computer or Bluetooth mobile device. For care, ensure the headset contacts on the charging stand remain clean and free of dust to maintain efficient charging. Use a soft, dry cloth to clean the touch screen, and avoid using liquid cleaners directly on the hardware to prevent damage to internal components.