Eureka E20 Evo Plus Robot Vacuum Cleaner with Mop - Black
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Product Information
Full details
The Eureka E20 Evo Plus is designed for busy households looking for a comprehensive, hands-off floor care solution that manages both vacuuming and mopping. Its primary benefit is the combination of high-powered 10,000 Pa suction and an intelligent self-emptying base station, making it excellent for deep cleaning hard floors and carpets alike; however, users should note that the mop pad requires manual removal if they prefer a strictly dry vacuuming cycle for deep-pile rugs.
All features
| Colour | Black |
|---|---|
| Series | E20 Evo Plus |
| Model Part Number | NERE20EVOPLUSBK |
| Brand | EUREKA |
Extended Product Information
FAQs
Does the E20 Evo Plus work on high-pile carpets?
While it can transition over many rugs, the 10mm mop lift is intended for low-to-medium pile carpets. For very plush carpets, we recommend setting a no-mop zone.
Can I use floor cleaning solution in the tank?
It is recommended to use only clear water unless specified otherwise in the manual, as some chemicals can clog the internal pump system.
How often should I replace the dust bag?
The 2L bag generally lasts up to 45 days, though this may vary depending on the frequency of cleaning and the amount of debris in your home.
Does this vacuum support multi-floor mapping?
Yes, the app allows for the storage of multiple maps, enabling the robot to navigate different levels of your home.
How do I control the vacuum with voice assistants?
Link your Eureka account within the Alexa or Google Home app, then authorize the skill to enable voice commands.
Can the vacuum handle pet hair?
Yes, the specialized anti-tangle brush design is specifically engineered to handle pet hair without wrapping around the brush roll.
Troubleshooting
Robot fails to return to the base station
Ensure the base station is positioned on a level surface and that there are no obstacles blocking the entrance.
Reduced suction power
Check the main brush for debris build-up and ensure the dust bin or base station bag is not full.
App connectivity issues
Verify that your smartphone is connected to a 2.4GHz Wi-Fi network and restart the robot's pairing mode.
Pros and Cons
Pros
- Exceptionally powerful 10,000 Pa suction
- 45-day hands-free maintenance capacity
- Automatic mop lifting for carpet protection
- Effective anti-tangle brush for pet hair
- Wide range of smart home compatibility
Cons
- Mop pad lift height may not clear very high-pile carpets
- Base station requires floor space for placement
- Requires app connectivity for full feature access
Setup, Compatibility & Care
To set up the Eureka E20 Evo Plus, place the base station against a wall with at least 0.5 meters of clearance on either side. Download the dedicated Eureka app, connect the vacuum to your 2.4GHz Wi-Fi network, and allow the robot to complete its first full mapping run of your home.
Compatibility: The device integrates with Amazon Alexa, Google Assistant, and Siri, allowing for hands-free voice commands.
Care: Keep the sensors clean with a dry cloth to maintain navigation accuracy. Periodically empty the base station if the bag indicator alerts you, and rinse the filter according to the app’s maintenance schedule to sustain suction performance.