Tower Cylinder Vacuum Cleaner - Black/Silver - PET Platinum Series

Tackle pet hair and dust with ease using a powerful multi-cyclonic cylinder vacuum that’s designed...

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Product Information

Full details

This powerful multi-cyclonic cylinder vacuum cleaner is designed for pet owners and those seeking efficient dust and hair removal. Its key benefit is tackling embedded pet fur and fine particles with optimized suction and specialized tools, though the 1.5L dustbin may require frequent emptying in larger homes. Key features include an 800W motor, HEPA 13 filtration, a turbo pet fur tool, and a bagless design.

All features

ColourBlack
Accent ColourSilver
SeriesPET Platinum
Model Part NumberTXP10
BrandTower

Extended Product Information

FAQs

How often should I clean the HEPA 13 filter?

It is recommended to clean the HEPA 13 filter monthly, or more often if used frequently or in very dusty environments. Ensure it is completely dry before reinserting.

What is the capacity of the dustbin?

The dustbin has a capacity of 2 liters, allowing for extended cleaning sessions before emptying.

Can this vacuum be used on all floor types?

Yes, this vacuum is suitable for use on carpets, rugs, and hard floors. The included attachments help optimize performance across different surfaces.

Is the dustbin washable?

Yes, the dustbin is designed to be easily emptied and is washable. Allow it to air dry completely before refitting it to the vacuum.

What accessories are included with the vacuum?

The vacuum typically includes a floor brush, a turbo pet fur tool, and a 2-in-1 crevice attachment for versatile cleaning.

What is the power cord length?

The power cord has a length of 5 meters, providing a reasonable reach for cleaning different areas of a room.

Does this model require disposable bags?

No, this is a bagless vacuum cleaner, which helps to save on ongoing costs and reduce waste.

Troubleshooting

Vacuum loses suction power

Check if the dustbin is full and empty it. Ensure the HEPA filter is clean and completely dry. Check the hose, wand, and floor head for any blockages.

Vacuum will not turn on

Verify that the power cord is securely plugged into a working electrical outlet. Check the power switch to ensure it is in the 'on' position.

Pet hair tool is not spinning effectively

Ensure the tool is correctly attached. Check for any tangled hair or debris around the brush and carefully remove it.

Filter indicator light is on (if applicable)

The filter needs cleaning. Remove and wash the HEPA filter according to the care instructions, ensuring it dries completely before reinstallation.

Unusual noise during operation

Check for blockages in the hose, wand, or floor head. Ensure the dustbin is properly seated and the filter is correctly installed.

Pros and Cons

Pros

  • Excellent at removing pet hair from various surfaces.
  • Advanced HEPA filtration is beneficial for allergy sufferers.
  • Bagless design is economical and environmentally friendly.
  • Multiple attachments offer versatility for different cleaning tasks.
  • Compact design with auto cord rewind for easy storage.

Cons

  • The 1.5L dustbin might be small for very large homes.
  • Some users may find the noise level considerable.
  • May be less effective on very thick pile carpets compared to upright models.
  • Requires regular filter cleaning for optimal performance.
  • The cord length of 5 meters might be limiting for some larger rooms.

Setup, Compatibility & Care

Setup:

  1. Unpack all components.
  2. Attach the desired cleaning head or attachment to the wand.
  3. Insert the wand into the vacuum hose.
  4. Plug the power cord into an electrical outlet.

Compatibility:

This vacuum is designed for use on a variety of floor types, including carpets, rugs, and hard floors. It is compatible with various surfaces thanks to its multiple attachments.

Care:

  • Dustbin: Empty the 2L dustbin regularly after each use or when it reaches the MAX fill line. The dustbin is washable; allow it to dry completely before reattaching.
  • HEPA 13 Filter: The HEPA 13 filter is washable. Remove it from the vacuum and rinse it under cold running water. Ensure the filter is completely dry before placing it back into the vacuum to prevent damage and maintain suction power.
  • Brushes and Attachments: Regularly check the brush roll (if applicable to the head used) and attachments for tangled hair or debris. Clean them with scissors or a brush as needed.
  • Hose and Wands: Periodically check the hose and wands for any blockages. If a blockage is suspected, disconnect the hose from the vacuum and check for obstructions.
  • Storage: Use the auto cord rewind feature to neatly store the power cord. Store the vacuum and its attachments in a dry place.