JCB Toughphone MAX M20 - 6.6 Inch Display - 512 GB Storage - Android - 5G - 10000 mAh Grey

Pro-Grade Triple Camera with Night VisionCapture progress. incidents or field data clearly at any ...

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Product Information

Full details

The JCB Toughphone MAX M20 is designed for professionals who need a rugged and reliable smartphone for demanding environments. Its key benefit is its exceptional durability, with features like IP69K and MIL-STD-810H ratings, ensuring it can withstand drops, water, and extreme temperatures. However, its large battery and robust build make it bulkier than standard smartphones.

All features

Network Generation5G
OSAndroid
ColourGrey
WiFi StandardWi-Fi 6
Internal Storage Capacity512 GB
Operating SystemAndroid
Display Size6.6
RAM8 GB
Release Year2024
SeriesToughphone MAX M20
Model Part NumberM-20
BrandJCB
Mobile Device Battery Capacity10000 mAh

Extended Product Information

FAQs

Is the phone waterproof?

Yes, the JCB Toughphone MAX M20 is waterproof up to 1.2 meters for up to an hour, with an IP69K rating.

What is the battery capacity?

The battery capacity is 10,000 mAh.

Does it have a microSD card slot?

Yes, it supports microSD cards up to 1TB.

What kind of SIM card does it use?

It uses Dual SIM.

What is the display size and resolution?

The display is 6.6 inches with a resolution of 1080 x 2400 pixels.

Does the phone support 5G?

Yes, it supports 5G connectivity.

What operating system does it use?

It runs on Android 14.

What is the warranty period?

Please refer to the product documentation for warranty details. Standard warranty usually covers manufacturing defects.

Troubleshooting

Device won't turn on

Ensure the battery is charged. Press and hold the power button for 10-15 seconds. If it still doesn't turn on, try a different charger and outlet.

Poor battery life

Reduce screen brightness, close unused apps, and disable location services when not needed. Check battery usage in settings to identify power-hungry apps.

Camera not working

Check if the camera lens is clean. Restart the device. If the problem persists, reset the camera app in the settings.

Slow performance

Close unused apps. Clear the cache of frequently used apps. Ensure you have enough storage space available.

Cannot connect to Wi-Fi

Ensure Wi-Fi is enabled and you have the correct password. Move closer to the Wi-Fi router. Restart the device and the router.

Pros and Cons

Pros

  • Extremely durable, suitable for harsh environments.
  • Long-lasting battery life for extended use.
  • High storage capacity for large files and media.
  • Excellent camera system, including night vision.
  • Smooth and responsive display with a high refresh rate.
  • Fast 5G connectivity for quick data transfer.

Cons

  • Larger and heavier than standard smartphones.
  • May be overkill for users who don't need rugged features.
  • Can be more expensive than standard smartphones.
  • Size might make it less comfortable for everyday use.

Setup, Compatibility & Care

Setup

  1. Insert your SIM card(s) into the designated slots.
  2. Power on the device by holding the power button.
  3. Follow the on-screen prompts to set up your Google account, Wi-Fi, and other preferences.

Compatibility

The JCB Toughphone MAX M20 is compatible with:

  • 5G networks
  • Wi-Fi 6
  • MicroSD cards (up to 1TB)
  • USB Type-C chargers

Care

  • Avoid extreme temperatures and direct sunlight for prolonged periods.
  • Use a screen protector to prevent scratches.
  • Rinse the device with fresh water after exposure to saltwater or chemicals.
  • Charge the device with the provided charger or a compatible USB-C charger.