Samsung Neo QLED Smart TV - 4K Ultra HD - Silver
Not Available
Currently unavailable
Currently out of stock
This product is not available at the moment. Check back later or explore other options below.
Product Information
Full details
This guide is for anyone looking to understand and get the most out of their Samsung Neo QLED Smart TV. Experience stunning picture quality with Quantum Mini LEDs, and enjoy smart features powered by Tizen. Note that while this TV offers exceptional performance, its advanced features may require some initial setup and familiarity with the interface.
All features
| Display Type | 4K Ultra HD |
|---|---|
| Energy Efficiency | F |
| Colour | Silver |
| Series | QN85C |
| Model Part Number | QE55QN85CATXXU |
| Brand | Samsung |
Extended Product Information
FAQs
How do I update the TV's software?
Go to the Settings menu, then Support, and then Software Update. Follow the on-screen instructions.
How do I connect my soundbar?
Connect the soundbar to the TV via HDMI (ARC/eARC) for the best audio quality.
Can I control the TV with voice commands?
Yes, the TV supports voice assistants like Bixby and works with Amazon Alexa and Google Assistant.
How do I reset the TV to factory settings?
Go to the Settings menu, then General, and then Reset. Enter your PIN if prompted.
What is the purpose of EyeComfort Mode?
EyeComfort Mode automatically adjusts the screen brightness based on the time of day to reduce eye strain.
Does this TV support Bluetooth?
Yes, the TV supports Bluetooth 5.2, allowing you to connect headphones, soundbars, and other devices wirelessly.
How can I access the Gaming Hub?
Navigate to the Gaming Hub app from the Smart Hub menu on the home screen.
What is Quantum HDR?
Quantum HDR technology delivers rich blacks, bright lights, and deep contrast for true-to-life picture quality.
Troubleshooting
TV won't turn on.
Check the power cable and outlet. Try a different outlet and ensure the power button is fully pressed.
No picture or distorted picture.
Check the HDMI connections and ensure they are securely plugged in. Try a different HDMI cable or input source.
No sound.
Check the volume settings and make sure the TV is not muted. Ensure the correct audio output is selected.
Wi-Fi connection issues.
Restart your router and TV. Ensure the correct Wi-Fi network and password are used. Relocate the TV closer to the router.
Remote control not working.
Check the batteries in the remote. Pair the remote with the TV again by pressing the relevant buttons.
Apps not loading or crashing.
Check your internet connection. Clear the app cache in the TV settings. Update the app or reinstall it.
Pros and Cons
Pros
- Stunning picture quality with Neo QLED technology.
- Smart features and app access via the Tizen platform.
- Immersive audio experience with Object Tracking Sound.
- Integration with smart home devices through SmartThings.
- Excellent gaming features with Motion Xcelerator Turbo+ and FreeSync Premium Pro.
- User-friendly remote control with SolarCell technology.
Cons
- Advanced settings may require some technical knowledge.
- Initial setup and configuration can take some time.
- The Smart TV interface has a learning curve for new users.
- Energy efficiency class is F, which may concern some users.
- Picture quality heavily relies on the quality of the source content.
- May require soundbar for optimal audio experience
Setup, Compatibility & Care
Setup
- Unpacking: Carefully remove the TV from its packaging, ensuring all components are present.
- Assembly: Attach the stand to the TV using the provided screws or mount the TV on a VESA-compatible wall mount.
- Connections: Connect your devices (cable box, gaming console, Blu-ray player) to the HDMI ports. Plug in the power cable.
- Initial Setup: Power on the TV and follow the on-screen instructions to set up your network connection, sign in to your Samsung account, and customize your settings.
Compatibility
- HDMI: Compatible with most modern devices via HDMI ports.
- Wi-Fi: Supports Wi-Fi 5 (802.11ac) for wireless connectivity.
- SmartThings: Compatible with a wide range of smart home devices.
Care
- Cleaning: Use a soft, dry cloth to wipe the screen and frame. Avoid using liquid cleaners or harsh chemicals.
- Ventilation: Ensure proper ventilation around the TV to prevent overheating.
- Firmware Updates: Regularly update the TV's firmware to ensure optimal performance and access to the latest features. Updates are typically available via the TV's network connection.