Dell - Pro Max - 14 - AMD Ryzen - 16 GB - 256 GB - Full HD+ - Grey

The Dell Pro Max mobile workstation offers high performance in a compact 14-inch form factor. Equi...

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Full details

The Dell Pro Max 14 is a high-performance, compact mobile workstation designed for professionals who prioritize portability and on-device AI efficiency. Powered by an AMD Ryzen AI 5 processor and featuring Wi-Fi 7 connectivity, it excels in multitasking and mobile productivity; however, its 256 GB storage capacity may require external drives for users handling large media libraries.

All features

ColourGrey
ResolutionFull HD+
WiFi StandardWi-Fi 7
Display TypeFull HD
RAM16 GB
Internal Storage Capacity256 GB
OSWindows
ProcessorAMD Ryzen
Screen Size14
SeriesPro Max
Model Part NumberMC14255
BrandDell

Extended Product Information

FAQs

Can I upgrade the RAM on the Dell Pro Max 14?

No, the memory is LPDDR5x-SDRAM in an on-board form factor and cannot be upgraded after purchase.

Does this model support touch input?

No, the display panel on this configuration is not a touchscreen.

What is the expected battery recharge time?

The 72 Wh battery takes approximately 3 hours to achieve a full charge using the included 65W adapter.

Is the camera resolution suitable for professional video calls?

Yes, the device features a Full HD (1080p) front-facing camera, providing high-quality video for remote meetings.

What operating system is pre-installed?

The device comes with Windows 11 Pro 64-bit installed.

Does it include a cable lock slot?

Yes, it features a wedge-style cable lock slot to help secure your device in public workspaces.

Troubleshooting

Wi-Fi connection is unstable or slow

Ensure the Wi-Fi 7 router is correctly configured. Check that your network drivers are updated via Windows Update or the Dell Support site.

Device is not charging via USB-C

Verify that your charger provides between 45W and 71W of power and that the USB-C cable is rated for power delivery.

Performance seems sluggish during AI tasks

Check the Task Manager to see if background applications are consuming high CPU resources. Ensure your software is optimized for AMD Ryzen AI.

Pros and Cons

Pros

  • Portable and lightweight clamshell design
  • High-speed LPDDR5x memory for rapid data processing
  • Advanced AI integration with AMD Ryzen AI 5
  • Cutting-edge Wi-Fi 7 wireless performance
  • ComfortView Plus anti-glare display for reduced eye strain

Cons

  • Limited 256 GB internal SSD storage
  • Fixed memory configuration (on-board)
  • Non-touchscreen display

Setup, Compatibility & Care

  1. Initial Setup: Connect the provided 65W AC adapter to one of the USB Type-C ports to charge the 72 Wh battery. Follow the on-screen Windows 11 Pro instructions to configure your user profile and regional settings.
  2. Compatibility: The device supports USB-C charging between 45W and 71W. Use the two Thunderbolt 4 ports to connect high-speed peripherals, external monitors, or docking stations.
  3. Maintenance: Keep the vents clean of dust to ensure optimal airflow for the processor. The 14-inch display should be cleaned with a dry, lint-free microfiber cloth; avoid harsh chemicals that could damage the anti-glare coating.
  4. Battery Care: Enable standard battery management features within Windows to extend the lifespan of the Lithium Polymer cell.