Samsung Galaxy S10e - 128 GB - Prism Green
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Product Information
Full details
The Samsung Galaxy S10e 128GB in Prism Green is designed for users seeking a compact yet powerful smartphone with excellent camera capabilities and smooth performance. Its key benefit is the combination of flagship features in a smaller form factor, offering a premium Android experience. A potential caveat is its 3100 mAh battery, which may require more frequent charging for heavy users. This unlocked device boasts a 128GB storage, a vibrant Dynamic AMOLED display, a versatile dual-camera system, and runs on Android, all powered by an efficient Samsung Exynos processor.
All features
| Colour | Green |
|---|---|
| Operating System | Android |
| WiFi Standard | Wi-Fi 6 |
| Internal Storage Capacity | 128 GB |
| Processor | Samsung Exynos |
| Display Size | 5.8 |
| Network Generation | 4G |
| Series | S10e |
| Model Part Number | SM-G970FZGDBTU |
| Mobile Device Battery Capacity | 3100 mAh |
| Brand | Samsung |
Extended Product Information
FAQs
How do I expand the storage on my Galaxy S10e?
You can expand the storage by inserting a MicroSD card (up to 512 GB) into the hybrid SIM tray. You will need to remove the SIM tray to access the card slot.
Does the Galaxy S10e have a headphone jack?
No, the Samsung Galaxy S10e does not have a 3.5mm headphone jack. You will need to use USB Type-C headphones or a USB-C to 3.5mm adapter.
Is the Galaxy S10e water resistant?
Yes, the Galaxy S10e has an IP68 rating for water and dust resistance, meaning it can withstand submersion in fresh water up to 1.5 meters for 30 minutes.
What is Wireless PowerShare?
Wireless PowerShare allows you to use your Galaxy S10e to wirelessly charge other Qi-compatible devices, such as earbuds or smartwatches, by placing them on the back of the phone.
What version of Android does the Galaxy S10e run?
The Galaxy S10e comes with Android 9.0 (Pie) pre-installed. It may be eligible for updates depending on Samsung's support policy.
Can I use two SIM cards in this phone?
Yes, the Galaxy S10e supports dual SIM functionality through its hybrid SIM tray. You can use either two NanoSIM cards or one NanoSIM card and one MicroSD card.
What is the warranty period for this device?
This specific listing comes with a 12-month seller warranty for peace of mind.
Troubleshooting
Device will not power on
Ensure the battery is charged. Connect the device to a charger for at least 30 minutes. If the issue persists, try a force restart by holding the Power and Volume Down buttons simultaneously for about 10-15 seconds.
Poor Wi-Fi or mobile data connection
Toggle Wi-Fi or Mobile Data off and on. Restart the device. Reset network settings (Settings > General management > Reset > Reset network settings). Check if other devices in the vicinity are experiencing similar issues.
Apps are crashing or freezing
Clear the app cache and data (Settings > Apps > [Select App] > Storage > Clear cache/Clear data). Uninstall and reinstall the problematic app. Ensure the device's software is up to date.
Battery draining too quickly
Check battery usage in Settings to identify power-hungry apps. Reduce screen brightness, disable unused features like Bluetooth or GPS when not needed. Enable power saving modes. Consider a factory reset if the issue persists.
Overheating during use
Close background apps. Avoid using the device while it's charging, especially for demanding tasks. Remove the phone case if it traps heat. Ensure the device software is updated.
Pros and Cons
Pros
- Compact size makes it easy to handle and use with one hand.
- Excellent camera system with ultra-wide capabilities for diverse photography.
- Vibrant and sharp Dynamic AMOLED display with HDR10+ support.
- Fast performance for gaming and multitasking.
- Expandable storage via MicroSD card.
- Water and dust resistant (IP68).
Cons
- 3100 mAh battery may not last a full day for heavy users.
- No headphone jack.
- Glossy finish can be prone to fingerprints.
- Older Android version (9.0) may not receive the latest features or security updates.
- Performance might not match the absolute top-tier flagships released later.
Setup, Compatibility & Care
Initial Setup:
- Insert your NanoSIM card into the SIM tray located on the side of the device. If using a MicroSD card for expanded storage, insert it into the hybrid SIM tray alongside or in place of the second SIM.
- Power on the device by pressing and holding the power button.
- Follow the on-screen prompts to select your language, connect to a Wi-Fi network, and sign in to your Google account.
- Restore data from a previous device if desired, or set up as a new device.
- Configure security options, including fingerprint unlock (via the side-mounted sensor) and face recognition.
Compatibility:
- Network: This is a 4G LTE enabled device. Ensure your carrier supports compatible bands for optimal performance.
- Charging: Supports USB Type-C charging and wireless charging. Use certified chargers for best results.
- Accessories: Compatible with standard USB Type-C accessories, Bluetooth devices (version 5.0), and 3.5mm headphones via an adapter if needed (though not included).
- Expandable Storage: Supports MicroSD cards up to 512GB.
Care Instructions:
- Cleaning: Wipe the screen and body with a soft, dry microfiber cloth. For tougher smudges, use a slightly damp cloth (water only) and dry immediately. Avoid abrasive cleaners or solvents.
- Water Resistance: The IP68 rating means the device can withstand submersion in fresh water up to 1.5 meters for 30 minutes. However, avoid saltwater, chlorinated water, and other liquids. Always ensure the SIM tray is securely closed before exposure to water. Dry the device thoroughly if exposed.
- Battery Health: To maintain battery health, avoid extreme temperatures and consider using the 'Power saving' modes when necessary. Avoid fully depleting the battery regularly.