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Microsoft Surface Pro 11 Copilot+ PC - Intel Core i5 - 512 GB - 13 inch - Silver

Not AvailableMicrosoft Surface Pro 11 Copilot+ PC - Intel Core i5 - 512 GB - 13 inch - Silver

Surface Pro for Business, AI-powered and built for business. Surface Pro combines versatility with...

Currently unavailable

Processor Family
Intel Core i3Intel Core i5Intel Core i7Snapdragon 10Snapdragon 5Snapdragon 6Snapdragon 7Snapdragon 8Snapdragon 9
Colour
BeigeBlackBlueGoldGreyPurpleSilver
RAM
16 GB24 GB32 GB8 GB
Resolution
2K Ultra HDQuad HDQuad HD+

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Product Information

Full details

The Surface Pro 11 Copilot+ PC is designed for business professionals seeking enhanced productivity and AI-driven capabilities in a versatile, lightweight device. Its key benefit lies in its AI acceleration powered by the Intel® Core™ Ultra processor, offering advanced features like real-time translation and AI-assisted content creation. A potential consideration is its business-centric focus, meaning some consumer-oriented features might be prioritized differently.

All features

ColourSilver
ResolutionQuad HD+
WiFi StandardWi-Fi 7
RAM16 GB
Internal Storage Capacity512 GB
OSWindows
ProcessorIntel Core
Screen Size13
Processor FamilyIntel Core i5
SeriesPro
Model Part NumberEP2-20131
BrandMicrosoft

Extended Product Information

FAQs

What is a Copilot+ PC?

A Copilot+ PC is a new category of Windows PCs designed to leverage advanced AI capabilities, powered by dedicated Neural Processing Units (NPUs), to enhance productivity, creativity, and collaboration.

How do I use the Live Captions feature?

Live Captions can be accessed through the Windows settings. Once enabled, it will provide real-time captions and translations for audio playing on your device, or from live conversations and calls.

Is the keyboard included with the Surface Pro 11?

The keyboard is an optional accessory and is not included with the base purchase of the Surface Pro 11. It is sold separately.

What type of processor does this Surface Pro use?

This model features an Intel® Core™ Ultra processor (Series 2), specifically the Intel Core Ultra 5 236V, designed for enhanced AI performance.

How do I enable passwordless login with NFC?

Ensure your device has NFC enabled in settings. You will need an NFC-enabled badge or card. Then, configure Windows Hello for NFC authentication, allowing you to tap your badge to log in.

What are the display specifications?

The display is a 13-inch PixelSense Flow touchscreen with a resolution of 2880 x 1920 pixels and a refresh rate of up to 120Hz.

Can I connect external monitors?

Yes, the Surface Pro 11 supports up to two external monitors through its USB-C ports, offering expanded workspace capabilities.

Troubleshooting

Device not powering on

Ensure the device is properly connected to the charger and the power outlet is functional. Try a different outlet or charger if available. Press and hold the power button for at least 30 seconds for a hard reset.

Wi-Fi connection issues

Restart the device and your Wi-Fi router. Ensure Wi-Fi is enabled in Windows settings. Try forgetting the network and reconnecting. Update Wi-Fi drivers through Device Manager.

AI features not performing as expected

Verify that your operating system and applications are up to date. Ensure you have an active internet connection for cloud-dependent AI features. Check if the specific AI feature requires a compatible accessory, like a pen for 'Cocreator in Paint'.

Touchscreen or pen input is unresponsive

Restart the Surface Pro. Ensure the screen is clean and free of debris. Check for any protective films that might interfere with touch. Calibrate the touchscreen through Windows settings. If using a pen, check its battery and ensure it's paired correctly.

Overheating during intensive tasks

Ensure the device's ventilation ports are not blocked. Close unnecessary background applications. Reduce screen brightness or refresh rate if not needed. Avoid using the device in excessively hot environments.

Pros and Cons

Pros

  • Powerful AI capabilities with dedicated NPU for enhanced productivity.
  • Versatile design supporting touch, pen, and voice input.
  • Robust security features for business environments.
  • High-resolution PixelSense Flow display with a 120Hz refresh rate.
  • Fast Wi-Fi 7 connectivity for reliable network performance.

Cons

  • Primarily targeted at business users, which may influence software pre-installs.
  • Optional accessories like keyboard and pen are sold separately.
  • The full potential of AI features relies on compatible software and services.
  • Limited port selection, primarily relying on USB-C.

Setup, Compatibility & Care

Initial Setup: Upon first boot, follow the on-screen prompts to set up Windows 11 Pro, connect to a network, and sign in with your Microsoft account or domain credentials. For business environments, network administrators may deploy pre-configured images.

Compatibility: Running Windows 11 Pro, the Surface Pro 11 is compatible with a vast range of Windows applications. Ensure software is optimized for Copilot+ PCs to take full advantage of AI features. Accessories like the Surface Slim Pen and Surface Pro Keyboard are designed for seamless integration.

Care Instructions: Clean the touchscreen and exterior with a soft, slightly damp, lint-free cloth. Avoid abrasive cleaners or solvents. Keep the device away from extreme temperatures and moisture. Ensure ventilation ports are clear of obstruction to prevent overheating.