HP OfficeJet Pro 9120e All-in-One Printer - Grey

Say hello to the professional colour inkjet printer for your growing business from the World's #1 ...

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Full details

The HP OfficeJet Pro 9120e is designed for small to medium-sized businesses needing a reliable and versatile all-in-one printer. It excels at delivering high-quality color prints, copies, scans, and faxes efficiently. A key benefit is its fast print speeds and automatic document feeder for increased productivity. However, it's important to note that this printer is an HP+ enabled printer, which requires an HP account and the use of Original HP Ink cartridges.

All features

ColourGrey
SeriesOfficeJet Pro
Model Part Number403X8B
BrandHP

Extended Product Information

FAQs

How do I print from my smartphone or tablet?

Make sure your mobile device and the printer are connected to the same Wi-Fi network. Then, use the Apple AirPrint or Mopria Print Service features, which are usually available within your mobile apps.

What kind of ink cartridges does this printer use?

The HP OfficeJet Pro 9120e uses HP 912, 932 or 937 series ink cartridges. The exact cartridges depend on the HP+ setup.

How do I set up HP Instant Ink?

During the printer setup, you can choose to enroll in HP Instant Ink. Follow the on-screen prompts to create an HP account and select a plan that fits your printing needs.

Can I use third-party ink cartridges?

This is an HP+ enabled printer which is designed to work with Original HP Ink cartridges. Dynamic security measures may block cartridges using a non-HP chip or electronic circuitry.

How do I clean the print heads?

You can clean the print heads through the printer's control panel or the HP printer software installed on your computer. Follow the on-screen instructions.

What is the warranty for this printer?

The HP OfficeJet Pro 9120e comes with a standard one-year HP commercial hardware warranty. With HP+ activation at setup, you will get an extra year warranty.

How do I scan to email?

From the printer's control panel or the HP printer software, set up your email settings and select the 'scan to email' option. Then, you can scan documents directly to your email address.

Troubleshooting

Printer won't turn on.

Check the power cord connection and ensure the outlet is working. Try a different outlet.

Poor print quality.

Run the printhead cleaning utility from the printer software. Use genuine HP ink cartridges.

Printer won't connect to Wi-Fi.

Ensure the Wi-Fi network is working and the printer is within range. Restart the printer and your router. Re-enter the Wi-Fi password if necessary.

Paper jams.

Carefully remove any jammed paper, checking all areas of the paper path. Ensure you are using the correct type and size of paper.

Scanning issues.

Check the scanner glass for dirt or smudges. Restart the printer and your computer. Ensure the scanner drivers are installed.

Pros and Cons

Pros

  • High-quality color printing suitable for professional documents and marketing materials.
  • Fast print speeds improve office efficiency and productivity.
  • Versatile all-in-one functionality reduces the need for multiple devices.
  • Wireless connectivity and mobile printing options provide flexibility and convenience.
  • Duplex printing helps reduce paper consumption.
  • HP Instant Ink compatibility offers a convenient and cost-effective ink solution.

Cons

  • Requires an HP account and an internet connection for full functionality due to HP+ features.
  • Uses Original HP Ink cartridges, which may be more expensive than third-party options.
  • Dynamic security measures may block the use of non-HP cartridges.
  • Maximum duty cycle is 25,000 pages per month, which may not be sufficient for very high-volume printing needs.
  • Initial setup may require creating an HP account and enabling HP+.
  • Some users may prefer a printer without HP+ features for greater flexibility in ink choices.

Setup, Compatibility & Care

Setup:

  1. Unpack the Printer: Remove the printer from its packaging and ensure all components are present.
  2. Connect to Power: Plug the power cord into the printer and a wall outlet.
  3. Install Ink Cartridges: Follow the on-screen instructions to install the ink cartridges.
  4. Connect to Network: Connect the printer to your Wi-Fi network or Ethernet. You can use the touchscreen to select your network and enter the password.
  5. Install Software: Download and install the HP printer software on your computer from the HP website.

Compatibility:

  • Operating Systems: Compatible with Windows 10, Windows 11, and various macOS versions.
  • Mobile Devices: Supports printing from iOS and Android devices via Apple AirPrint and Mopria Print Service.

Care:

  • Cleaning: Regularly clean the printer to maintain optimal performance. Use a soft, damp cloth to wipe the exterior.
  • Paper Handling: Use the recommended paper types for best results. Avoid overloading the paper tray.
  • Ink Cartridges: Store ink cartridges in a cool, dry place and replace them when prompted by the printer.