Sage The Dual Boiler BES920 Espresso Coffee Machine - Silver
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Full details
This guide is for owners of the Sage The Dual Boiler BES920 espresso machine, offering a deep dive into its features and use. Enjoy cafe-quality espresso at home with its dual boiler system and precise temperature control. Keep in mind that as a refurbished item, there may be cosmetic imperfections.
All features
| Colour | Silver |
|---|---|
| Series | The Dual Boiler |
| Model Part Number | BES920UK |
| Brand | Sage |
Extended Product Information
FAQs
How often should I clean the machine?
Clean the portafilter and drip tray after each use. Descale the machine every 1-3 months, depending on water hardness.
What kind of water should I use?
Use filtered water to prevent scale buildup and ensure the best-tasting espresso.
How do I descale the machine?
Follow the descaling instructions in the user manual, typically involving a descaling solution and running a cycle.
How do I adjust the grind size?
Adjust the grind size on your grinder. Finer for espresso, coarser for drip coffee.
What is the ideal extraction time for espresso?
Aim for an extraction time of 25-30 seconds for a double shot.
Can I use pre-ground coffee?
While it's possible, using freshly ground coffee beans is recommended for the best flavor.
What does the LCD display show?
The LCD display shows shot timer, temperature settings and programming options.
Troubleshooting
Machine won't turn on.
Check the power connection and ensure the outlet is working. Also, verify that the power switch is in the 'on' position.
Poor espresso extraction.
Adjust the grind size to achieve the correct flow rate (around 25-30 seconds for a double shot). Ensure the coffee is tamped correctly and that the machine is at the correct temperature.
Steam wand not producing steam.
Make sure the steam boiler is heated. Check for any blockages in the steam wand by removing the tip and cleaning it. Ensure the water tank has sufficient water.
Machine leaking water.
Check the water tank connection and the portafilter seal. Make sure all components are correctly attached and tightened.
Pros and Cons
Pros
- Precise temperature control for optimal espresso extraction.
- Powerful steam wand for creating micro-foam.
- Dual boiler system allows for simultaneous brewing and steaming.
- User-friendly LCD display for easy operation.
- Durable stainless steel construction.
- Large water tank capacity.
Cons
- Refurbished models may have cosmetic imperfections.
- Requires regular cleaning and maintenance.
- Can be complex for beginners to master all features.
- Larger footprint compared to some other espresso machines.
- May require some initial learning to dial in the perfect shot.
Setup, Compatibility & Care
- Setup: Place the machine on a stable, level surface. Ensure the water tank is filled with fresh, filtered water. Plug the machine into a grounded outlet.
- Compatibility: This machine is designed for use with whole bean coffee. Ensure you have a grinder to achieve the correct fineness for espresso.
- Care: Regularly clean the portafilter, steam wand, and drip tray. Descale the machine every 1-3 months, depending on water hardness. Wipe down the exterior with a damp cloth.
*Important Notes:*
- Use filtered water to prevent scale buildup and maintain optimal performance.
- Always purge the steam wand after steaming milk to remove any milk residue.
- Refer to the user manual for detailed cleaning and maintenance instructions.