Sage The Oracle Touch - Silver
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Product Information
Full details
The Sage The Oracle Touch is a bean-to-cup espresso machine perfect for coffee lovers seeking barista-quality drinks at home with minimal effort. Its key benefit lies in its automated features, simplifying the coffee-making process with touch screen operation. However, note that this refurbished model may have cosmetic imperfections like scratches and watermarks. Key features include an integrated grinder, precise temperature control, and automatic milk texturing, allowing users to create and save up to 8 personalized coffee settings.
All features
| Colour | Silver |
|---|---|
| Series | the Oracle Touch |
| Model Part Number | 9312432028325 |
| Brand | Sage |
Extended Product Information
FAQs
How often should I clean the machine?
Wipe down the machine daily. Clean the drip tray and used grounds container regularly. Descale every 1-3 months.
What kind of water should I use?
Use filtered water to ensure the best taste and prevent scale buildup.
How do I adjust the grind size?
Grind size is adjusted through the settings menu on the touchscreen. Experiment to find your preferred extraction.
Can I use pre-ground coffee?
While the machine is designed for whole beans, you can use pre-ground coffee by adjusting the settings to use a portafilter for pre-ground coffee.
What is the warranty?
The Sage Oracle Touch comes with a Sage 2-year repair, replace or refund guarantee.
How do I clean the milk wand?
After each use, wipe the steam wand with a damp cloth to remove milk residue. You can also purge the wand by briefly steaming water into the drip tray.
Where can I find replacement parts?
Replacement parts can be found on the Sage website or through authorized retailers.
Troubleshooting
Device won't turn on
Check the power connection and ensure the outlet is working. Try a different outlet.
Poor espresso extraction
Ensure the grind size is correct for espresso. Clean the portafilter and brew head. Descale the machine.
Milk frothing issues
Clean the steam wand. Make sure the milk jug is properly positioned. Ensure the steam boiler has sufficient water.
Coffee tastes bitter
Adjust the grind size to be coarser. Reduce the extraction time. Clean the machine to remove oil residue.
Machine displays error message
Refer to the user manual for specific error code meanings and troubleshooting steps. Contact Sage customer support if the issue persists.
Pros and Cons
Pros
- Automated features make it easy to create cafe-quality coffee at home.
- Integrated grinder and tamper streamline the brewing process.
- Precise temperature control and OPV ensure optimal espresso extraction.
- Automatic milk texturing creates perfect micro-foam for lattes and cappuccinos.
- Customizable settings allow for personalized coffee experiences.
Cons
- Refurbished models may have cosmetic imperfections.
- May require initial setup and learning of the machine's features.
- Can be more expensive than some other home espresso machines.
- Requires regular cleaning and maintenance.
Setup, Compatibility & Care
Setup
- Placement: Place the machine on a stable, level surface near a power outlet.
- Water Tank: Fill the 2.5L water tank with fresh, filtered water.
- Bean Hopper: Fill the 280g bean hopper with your favorite coffee beans.
- Power On: Plug in the machine and turn it on using the power button.
- Follow On-Screen Prompts: The touchscreen will guide you through the initial setup, including language selection and water filter installation.
Compatibility
- Water Filters: Use the provided water filter to ensure the best coffee flavor and protect the machine from scale buildup.
- Coffee Beans: Compatible with most whole bean coffee varieties.
- Accessories: Comes with a portafilter, milk jug, and cleaning tools.
Care
- Daily Cleaning: Wipe down the machine with a damp cloth after each use. Empty the drip tray and used grounds container.
- Milk Wand: After steaming milk, wipe the steam wand clean.
- Descaling: Descale the machine regularly (every 1-3 months) following the instructions in the user manual.
- Grinder Cleaning: Clean the grinder burrs periodically to remove coffee oil buildup.