Hive Active Heating Thermostat - Black
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Product Information
Full details
This guide is for users of the Hive Active Smart Heating Multizone Thermostat, designed to provide flexible heating control for homes with multiple zones. The primary benefit is the ability to manage and adjust heating schedules remotely via a smartphone or tablet. However, a compatible Hive Hub is required for full functionality.
All features
| Colour | Black |
|---|---|
| Model Part Number | 851811 |
| Brand | Hive |
Extended Product Information
FAQs
How do I add a new zone?
You need to have an existing zoned setup. Follow the instructions provided in the Hive app to add a new heating zone, typically requiring a professional installation to connect the new thermostat.
Where can I download the Hive app?
The Hive app is available on the Apple App Store for iOS devices and on the Google Play Store for Android devices.
What kind of batteries does the thermostat use?
The thermostat uses 4 x AA batteries.
Does the Hive Multizone Thermostat work with any boiler?
It is designed to work with most combi boilers. Ensure that your boiler is compatible.
How do I set up a heating schedule?
Use the Hive app to create and manage heating schedules. You can set different temperatures for different times of the day and for each zone in your home.
What is the warranty period?
The warranty information can be found in the product documentation or on the Hive website. Typically, this product has a 1-year warranty.
Can I control my heating if the internet goes down?
While you can still manually control the thermostat, many features, including remote access, will be unavailable until the internet connection is restored.
Troubleshooting
Thermostat not responding
Check the battery and replace them if necessary. Ensure the thermostat is connected to the Hive Hub and that the Hub is connected to the internet.
Heating zone not working
Check the settings for the specific zone in the Hive app. Ensure that the zone is correctly configured and that the heating system is running.
App not connecting
Ensure your mobile device has a working internet connection. Check the Hive Hub's connection to your router. Restart the Hive app.
Poor battery life
Use high-quality AA batteries. Ensure the thermostat is not placed in direct sunlight or a location with extreme temperatures.
Pros and Cons
Pros
- Remote access and control from your smartphone or tablet.
- Ability to create and manage multiple heating zones.
- Programmable schedules to optimize energy usage and save money.
- Easy to install and use.
- Sleek and modern design.
Cons
- Requires a Hive Hub (sold separately) for full functionality.
- Relies on battery power (AA batteries) which need replacing.
- May require professional installation depending on your existing setup.
- Limited to homes with existing zoned heating systems.
- Features are dependent on a stable internet connection.
Setup, Compatibility & Care
- Installation: The Hive Multizone Thermostat is designed to be added to an existing Hive Active Heating system. Professional installation is recommended, especially for homes with existing zoned heating systems.
- Compatibility:
- Brand Compatibility: Hive
- Operating Systems: Android, iOS, Windows, Mac
- Required: Hive Hub (required for full functionality, sold separately).
- Power Source: Requires 4 x AA batteries. Replace batteries when the device indicates low power.
- Care:
- Clean the thermostat with a soft, damp cloth.
- Do not use harsh chemicals or abrasive cleaners.