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This guide is for users of the Neo Green Steam Mop, designed to make cleaning easier with its powerful steam and versatile accessories. The steam mop offers a 400ml water tank, 1500 watts of power and a 5-meter cable. Note that while it handles various surfaces, it's essential to check the compatibility of each surface before use.
| Colour | Green |
|---|---|
| Brand | Neo |
Detach the water tank, fill it with water, and reattach it to the unit. Ensure not to exceed the maximum fill line.
No, do not use any cleaning solutions in the water tank. Only use water.
Use tap water or distilled water to prevent mineral buildup inside the steam mop.
Wash the microfiber pads in the washing machine. Avoid using bleach or fabric softener.
The steam mop typically heats up within 30 seconds to a minute.
The steam mop can be used on sealed hard floors, carpets, upholstery, and glass surfaces with the appropriate attachments.
Check the power outlet and ensure the steam mop is properly plugged in. If the problem persists, contact customer service.
Ensure the water tank is filled and the unit has had sufficient time to heat up. Check that the unit is plugged in correctly and the power outlet is functioning.
Use the correct microfiber pad and ensure the floor is properly sealed. Move the mop slowly and steadily.
Ensure that you are using the correct accessory for the intended surface and that it is properly aligned before attaching it.
