Trust Puck Wireless Mouse - Blue
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Product Information
Full details
The Trust Puck Wireless Mouse in Blue is designed for professionals and students seeking a portable, versatile, and quiet input device for everyday tasks. Its key benefit is the dual wireless connectivity (Bluetooth and 2.4 GHz USB receiver) combined with a rechargeable battery for uninterrupted use on the go. A potential caveat is its ultra-thin profile, which may not suit users who prefer a more ergonomic, full-sized mouse.
All features
| Colour | Blue |
|---|---|
| Model Part Number | 24126 |
| Brand | Trust |
Extended Product Information
FAQs
How do I know when the Trust Puck mouse needs charging?
The mouse typically has an LED indicator that will signal when the battery is low, often by flashing red or a specific color. Connect the USB-C cable to a power source to recharge.
Can I use the mouse while it is charging?
Yes, you can use the Trust Puck mouse while it is connected to power via the USB-C cable for charging.
What is the range of the wireless connection?
The wireless range for both the 2.4 GHz USB receiver and Bluetooth connections is up to 10 meters.
How do I switch between DPI settings?
There is a dedicated DPI button, usually located near the scroll wheel or on the top of the mouse. Press this button to cycle through the available DPI settings (800, 1200, 1600).
Is this mouse suitable for gaming?
While the Trust Puck offers adjustable DPI, it is primarily designed for office and everyday use. For competitive gaming, a mouse with higher polling rates and more advanced features might be preferred.
How do I store the USB receiver?
The USB micro-receiver has a dedicated storage slot located on the underside of the mouse. Simply slide it into the slot when not in use.
What operating systems are supported?
The Trust Puck mouse is compatible with Windows, macOS, and Chrome OS.
Troubleshooting
Mouse not moving or responding
Ensure the mouse is turned on. Check if the battery is charged; connect the USB-C cable to recharge if necessary. If using the USB receiver, ensure it is properly seated in the USB port. If using Bluetooth, check that Bluetooth is enabled on your device and that the mouse is paired and within range. Try re-pairing the mouse via Bluetooth or using the USB receiver instead.
Intermittent connectivity or cursor lag
Ensure the mouse is within the 10-meter wireless range. Minimize interference from other wireless devices or large metal objects. If using the USB receiver, try a different USB port. For Bluetooth, ensure your device's Bluetooth drivers are up to date.
Buttons not registering clicks
Ensure the mouse is powered on and properly connected. If the issue persists with specific buttons, restart your computer. If the problem continues, the mouse may require service or replacement.
Scroll wheel not functioning correctly
Check for any debris around the scroll wheel. Try scrolling up and down vigorously a few times. If the issue persists, restart your computer. If the problem remains, contact customer support.
Pros and Cons
Pros
- Offers both Bluetooth and 2.4 GHz wireless connectivity for maximum flexibility.
- Rechargeable battery reduces costs and environmental impact.
- Silent click feature is excellent for quiet environments.
- Adjustable DPI provides customization for different tasks.
- Ultra-thin and ambidextrous design enhances portability and usability for all.
- Compact receiver storage prevents loss.
Cons
- Ultra-thin profile may be less ergonomic for extended use for some users.
- Relies on a built-in battery, which may degrade over time.
- Only 4 buttons, which might be limiting for power users requiring many programmable functions.
- Requires a USB port for the receiver if Bluetooth is not used/available.
Setup, Compatibility & Care
Setup:
- Using the USB Receiver: Insert the included micro USB receiver into a free USB Type-A port on your computer. The mouse should be automatically detected and ready to use within seconds. For storage, gently push the receiver into the designated slot on the bottom of the mouse.
- Using Bluetooth: Ensure your computer or tablet has Bluetooth enabled. Press and hold the Bluetooth pairing button on the bottom of the mouse until the LED indicator starts flashing. On your device, search for Bluetooth devices and select the 'Trust Puck' to connect.
Compatibility:
- Operating Systems: Fully compatible with Windows (e.g., Windows 10, 11), macOS (e.g., macOS 10.15 Catalina and later), and Chrome OS.
- Bluetooth Requirement: For Bluetooth connection, your device must support Bluetooth 4.0 or higher (iOS 13.4 or higher is recommended for iPad compatibility).
Care:
- Cleaning: To clean the mouse, disconnect it from your computer or turn it off. Use a slightly damp, lint-free cloth to wipe down the surfaces. Avoid using harsh chemicals, solvents, or abrasive cleaners. Ensure the mouse is completely dry before reconnecting or using it.
- Charging: When the battery is low, connect the mouse to a USB power source using the provided USB-C cable. The LED indicator will show charging status. Avoid overcharging. Store in a cool, dry place when not in use.