Swan Tea Urn - Silver - SWU10L
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Product Information
Full details
This guide is designed for users of the Swan 10L Catering Urn, a reliable appliance for serving hot water for tea, coffee, and other hot beverages. It provides a large 10-liter capacity, perfect for events or busy environments. While it offers efficient heating and a keep-warm function, users should note the initial boil time of approximately 45 minutes.
All features
| Colour | Silver |
|---|---|
| Model Part Number | SWU10L |
| Brand | Swan |
Extended Product Information
FAQs
How long does it take to boil water?
The initial boil time is approximately 45 minutes.
How do I clean the urn?
Unplug and allow it to cool. Wipe the exterior with a damp cloth. Clean the interior with warm, soapy water.
What is the capacity of the urn?
The urn has a 10-liter capacity, providing around 100 cups.
Does it have a keep-warm function?
Yes, it has a keep-warm function to maintain water temperature.
What is the power consumption?
It has a power of 1600W.
Is the heating element concealed?
Yes, the heating element is concealed for easy cleaning.
What material is the urn made of?
It is made of stainless steel.
What is the warranty period?
The product comes with a 2-year guarantee.
Troubleshooting
The urn is not heating.
Check the power connection and ensure the urn is switched on. Check the circuit breaker.
The water is not staying hot.
Ensure the keep-warm function is enabled. Check the temperature setting.
The urn is leaking.
Check the tap and lid for proper sealing. Ensure the urn is not overfilled. Contact customer support if the issue persists.
Water tastes metallic.
Rinse the urn thoroughly before use. Run a cleaning cycle with water and a food-grade descaler.
Pros and Cons
Pros
- Large 10-liter capacity is ideal for events and gatherings.
- Stainless steel build offers durability and easy cleaning.
- Keep-warm function maintains water temperature for extended periods.
- Automatic temperature control provides convenience.
- Concealed heating element makes cleaning easier.
- Integrated tap for easy dispensing.
Cons
- Initial boil time can be up to 45 minutes.
- Requires a standard power outlet.
- May require more counter space due to its size.
- The external surface can get hot during operation.
Setup, Compatibility & Care
- Setup: Unpack the urn and place it on a stable, level surface. Ensure the power cord is accessible to a standard 220-240V AC power outlet.
- Filling: Remove the lid and fill the urn with the desired amount of water, up to the maximum fill line. Do not overfill.
- Operation: Plug in the urn and switch it on. The indicator light will illuminate, and the water will begin to heat. The urn will automatically switch to the keep-warm function once the water reaches the set temperature.
- Cleaning: Always unplug the urn and allow it to cool before cleaning. Wipe the exterior with a damp cloth. The interior can be cleaned with warm, soapy water. Avoid abrasive cleaners or scouring pads.
- Compatibility: Compatible with standard electrical outlets. The stainless steel construction ensures it is suitable for use with food and beverages.