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HP Pro 400 G9 Desktop PC - Black - 8 GB RAM - 256 GB Storage - Windows 11 Pro

Not AvailableHP Pro 400 G9 Desktop PC - Black - 8 GB RAM - 256 GB Storage - Windows 11 Pro
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The HP Pro SFF 400 Desktop provides users in hybrid work environments with the commercial-grade co...

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Processor Family
AMD Ryzen 10AMD Ryzen 3AMD Ryzen 5AMD Ryzen 7AMD Ryzen 9ARM CortexIntel Core i3Intel Core i5Intel Core i7Intel Core i9
Colour
BlackGreyWhite
RAM
128 GB16 GB24 GB32 GB48 GB64 GB8 GB
Internal Storage Capacity
1 TB2 TB256 GB4 TB512 GB

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Product Information

Full details

This guide is for users of the HP Pro SFF 400 G9 Desktop PC, a compact and secure desktop designed for hybrid work environments. The key benefit is its commercial-grade configuration options and robust security features, including HP Wolf Pro Security. A potential caveat is the limited internal storage compared to larger desktop models. This guide covers setup, usage, troubleshooting, and frequently asked questions to help you get the most out of your HP Pro SFF 400 G9 Desktop PC.

All features

OSWindows
ColourBlack
RAM8 GB
ProcessorIntel Core
Processor FamilyIntel Core i5
Internal Storage Capacity256 GB
SeriesPro
Model Part Number628X6ET
BrandHP

Extended Product Information

FAQs

How do I update the drivers?

You can update drivers through Windows Update or by visiting the HP support website and downloading the latest drivers for your model.

How do I access the BIOS settings?

Restart the computer and repeatedly press the F10 key during startup to enter the BIOS setup.

What security features are included?

The HP Pro SFF 400 G9 includes HP Wolf Pro Security Edition, HP Sure Click, HP Sure Sense, HP Sure Start Gen7, and HP Secure Erase.

How do I connect multiple monitors?

Connect the monitors to the DisplayPort and HDMI ports on the back of the PC. Windows should automatically detect them; otherwise, configure the display settings in Windows.

What is the warranty?

The HP Pro SFF 400 G9 comes with a 1-year limited warranty that includes parts, labor, and on-site repair.

Can I upgrade the RAM?

Yes, the HP Pro SFF 400 G9 has two DIMM slots, allowing you to upgrade the RAM up to a maximum of 64 GB.

How do I perform a factory reset?

You can perform a factory reset through the Windows recovery options. Search for 'Recovery' in the Windows search bar and follow the instructions.

Where can I find the serial number?

The serial number is located on a sticker on the back or side of the PC and can also be found in the BIOS.

Troubleshooting

PC won't turn on.

Check the power cable connection and ensure the power outlet is working. Also, check the power supply switch at the back of the PC.

Slow performance.

Close unnecessary applications, run a disk cleanup, and ensure Windows and drivers are updated. Consider adding more RAM or an external storage if needed.

No display on the monitor.

Check the monitor cable connection and ensure the monitor is powered on. Try connecting the monitor to a different port on the PC.

Network connectivity issues.

Ensure the Ethernet cable is securely connected or verify your Wi-Fi settings (if a Wi-Fi adapter is installed and configured).

Pros and Cons

Pros

  • Compact and space-saving design.
  • Strong security features with HP Wolf Pro Security.
  • Supports up to three displays for enhanced productivity.
  • Powered by a 13th Gen Intel Core i5 processor for solid performance.
  • Easy BIOS management over the network with HP Sure Admin.

Cons

  • Limited internal storage with 256GB SSD compared to larger desktops.
  • No built-in Wi-Fi.
  • May require additional components to fully utilize expansion slots.
  • The integrated graphics card may not be suitable for demanding tasks like gaming.
  • Warranty is limited to 1 year.

Setup, Compatibility & Care

Setup:

  1. Connect the monitor, keyboard, and mouse to the appropriate ports.
  2. Plug in the power cable and turn on the PC.
  3. Follow the on-screen instructions to complete the Windows 11 Pro setup.

Compatibility:

  • Operating System: Compatible with Windows 11 Pro. Ensure drivers are updated for optimal performance.
  • Peripherals: Compatible with a wide range of USB devices, including printers, external hard drives, and webcams.
  • Displays: Supports up to three displays via DisplayPort and HDMI.

Care:

  • Clean the exterior with a soft, dry cloth. Avoid using liquids or abrasive cleaners.
  • Ensure proper ventilation by keeping the air vents clear of obstructions.
  • Back up important files regularly to an external storage device or cloud service.