Razer Kraken Gaming Headset - White
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Product Information
Full details
The Razer Kraken Gaming Headset in White is designed for gamers seeking an immersive audio experience with enhanced comfort for extended play. Its key benefit lies in delivering clear, accurate positional audio and powerful sound, complemented by improved comfort features. However, its wired-only connectivity might be a limitation for those preferring wireless freedom.
All features
| Colour | White |
|---|---|
| Headphones Noise Cancellation | Passive |
| Series | Kraken |
| Model Part Number | RZ04-02830400-R3M1 |
| Brand | Razer |
Extended Product Information
FAQs
Is this headset wireless?
No, the Razer Kraken Gaming Headset (White) is a wired headset that connects via a 3.5mm audio jack.
Do I need special software for 7.1 surround sound?
Yes, for PC use, you will need to download and install the Razer Synapse software to enable and configure the 7.1 surround sound feature.
Can I use this headset with my PlayStation or Xbox?
Yes, the headset is compatible with PlayStation consoles via the 3.5mm audio jack. For Xbox, it is also compatible via the 3.5mm jack, though an Xbox One Stereo Headset Adapter might be necessary depending on your controller model.
How do I clean the ear cushions?
Gently wipe the ear cushions with a slightly damp cloth. Avoid using harsh chemicals. Allow them to air dry completely before use. For a more thorough cleaning, consult Razer's official support for instructions on removing and cleaning the cushions.
What is the purpose of the cooling gel in the ear cushions?
The cooling gel is designed to reduce heat build-up during long gaming sessions, helping to keep your ears comfortable and prevent overheating.
How durable is the headset?
The headset features a Bauxite aluminum frame, which makes it lightweight, flexible, and extremely durable for long-term use.
What type of microphone does it have?
It features an improved cardioid microphone with a unidirectional pickup pattern. This means it primarily picks up sound from the front, effectively reducing background noise from the sides and rear.
Troubleshooting
No audio output or distorted sound
Ensure the 3.5mm jack is fully plugged into the correct port. Check that the headset is selected as the default audio device in your system's sound settings. If using PC, verify 7.1 surround sound is configured correctly in Razer Synapse and try disabling it to test basic stereo output. Test with a different device or application.
Microphone not working or picking up static
Confirm the microphone is unmuted via the in-line control or system settings. Ensure it is properly connected (if detachable). Check microphone privacy settings on your operating system. Test the microphone in a different application or recording software.
Headset is uncomfortable after prolonged use
Adjust the headband to find a more comfortable fit. Ensure the earcups are positioned correctly around your ears. If heat build-up is an issue, take short breaks or consider cleaning the ear cushions as per care instructions.
7.1 Surround Sound not activating on PC
Download and install the latest version of Razer Synapse software. Ensure the headset is recognized by Synapse. Go to Synapse settings and confirm that 7.1 Surround Sound is enabled for the Kraken headset. Check your Windows sound settings to ensure the correct output device is selected.
Pros and Cons
Pros
- Excellent positional audio for gaming advantage.
- Comfortable design for long gaming sessions.
- Durable construction with lightweight aluminum frame.
- Clear microphone quality for team communication.
- Immersive sound with strong bass.
Cons
- Wired connection only; no Bluetooth option.
- Relies on software for 7.1 surround sound functionality.
- Passive noise cancellation may not block all ambient noise.
- White color may show dirt over time with heavy use.
Setup, Compatibility & Care
Setup:
- Connect the 3.5mm audio jack to the corresponding port on your PC, console, or mobile device.
- For 7.1 surround sound on PC, download and install the Razer Synapse software from the official Razer website.
- Configure the audio settings within Razer Synapse to enable surround sound and customize audio profiles.
Compatibility:
- PC: Compatible via 3.5mm audio jack. 7.1 surround sound requires Razer Synapse software.
- PlayStation: Compatible via 3.5mm audio jack.
- Xbox: Compatible via 3.5mm audio jack (may require an Xbox One Stereo Headset Adapter, sold separately).
- Nintendo Switch: Compatible via 3.5mm audio jack.
- Mobile Devices: Compatible via 3.5mm audio jack.
Care:
- Ear Cushions: Gently wipe with a damp cloth. Avoid soaking. For deep cleaning, remove the ear cushions (if detachable) and clean them according to specific Razer instructions, allowing them to dry completely before reattaching.
- Headband: Wipe the padding with a slightly damp cloth. Ensure no moisture gets into the internal components.
- Microphone: Keep the microphone boom clean and free from dust. Avoid bending it excessively.
- Cable: Avoid twisting or tightly wrapping the cable to prevent damage. Store it loosely.