Microsoft Surface Arc Wireless Mouse - Black
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Product Information
Full details
The Microsoft Surface Arc Mouse is an ultra-portable, wireless mouse designed for on-the-go use, ideal for Surface devices and other Bluetooth-enabled laptops. Its key benefit is its unique design that snaps flat for easy portability, offering a comfortable and intuitive experience. However, it requires two AAA batteries and relies on Bluetooth connectivity, which might present challenges in environments with high wireless interference.
All features
| Colour | Black |
|---|---|
| Model Part Number | FHD-00017 |
| Brand | Microsoft |
Extended Product Information
FAQs
What kind of batteries does the Surface Arc Mouse use?
The Surface Arc Mouse uses two AAA alkaline batteries.
How do I turn the mouse on and off?
To turn the mouse on, snap it into its curved position. To turn it off, snap it flat.
Is the Surface Arc Mouse compatible with Mac?
The Surface Arc Mouse is compatible with macOS devices that support Bluetooth 4.0 or higher.
What is the wireless range of the mouse?
The wireless range is up to 5 meters.
How long do the batteries last?
The batteries can last up to 6 months depending on usage.
Can I customize the buttons?
The Surface Arc Mouse has two programmable buttons. Customization options may vary depending on the operating system.
How do I clean the mouse?
Clean the mouse with a soft, slightly damp cloth. Avoid using harsh chemicals or abrasive cleaners.
Does the Surface Arc Mouse come with a warranty?
Yes, it typically comes with a standard manufacturer's warranty. The warranty period can vary. Please check the product documentation for specific details.
Troubleshooting
Mouse not connecting via Bluetooth.
Ensure Bluetooth is enabled on your device. Check that the mouse is powered on (snapped into curved position) and within range. Try re-pairing the mouse or restarting both the mouse and your device.
Cursor movement is erratic.
Try a different surface. Ensure the mouse sensor is clean. Reduce interference from other wireless devices. Check the battery level.
Scrolling is not working.
Make sure the touch-sensitive surface is clean. Try restarting the mouse and your device. Check that your operating system and drivers are up to date.
Mouse won't power on.
Check that the batteries are correctly inserted with the correct polarity. Try new batteries.
Pros and Cons
Pros
- Ultra-portable design that easily fits in a bag or pocket.
- Wireless Bluetooth connectivity for a clutter-free workspace.
- Touch scrolling for easy navigation.
- Comfortable and ergonomic design.
- Available in multiple colors to match your style and device.
- Long battery life with efficient power management.
Cons
- Requires two AAA batteries, which need to be replaced periodically.
- Bluetooth connectivity can be susceptible to interference in some environments.
- The flat design might take some getting used to.
- Limited number of buttons (two).
- No storage for the dongle, if the device does not have Bluetooth.
Setup, Compatibility & Care
Setup:
- Insert two AAA batteries into the mouse (ensure correct polarity).
- Turn on the mouse by snapping it into its curved position.
- Enable Bluetooth on your computer.
- Pair the mouse by selecting it from the list of available Bluetooth devices.
Compatibility:
The Surface Arc Mouse is compatible with:
- Windows 10 and 11
- Windows 8.1
- Bluetooth 4.0 or higher
Care:
- Clean the mouse with a soft, slightly damp cloth.
- Avoid using harsh chemicals or abrasive cleaners.
- Replace batteries when the battery indicator shows low power.
- Store the mouse in a clean, dry place when not in use.