Dreame H12 Pro Wet Dry Vacuum Cleaner - Black
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Product Information
Full details
The Dreame H12 Pro is a versatile 2-in-1 stick vacuum designed for busy households seeking efficient floor cleaning. It combines vacuuming and mopping capabilities, saving time and effort. Its key benefit is the edge-to-edge cleaning and hot air drying for spotless floors. However, keep in mind that the runtime is 35 minutes, so it may not be ideal for very large homes without recharging.
All features
| Colour | Black |
|---|---|
| Series | H12 Pro |
| Model Part Number | HHR25A |
| Brand | Dreame |
Extended Product Information
FAQs
How long does the battery last?
The battery provides up to 35 minutes of runtime.
How do I clean the brush roller?
The H12 Pro has a self-cleaning feature that dries the brush roller. You can also rinse it with water and let it air dry.
What kind of floors can I use this on?
It is suitable for hard floors such as hardwood, tile, and laminate, as well as low-pile carpets.
How often should I empty the dirty water tank?
Empty the dirty water tank after each cleaning session.
Is there a warranty?
Yes, it comes with a 2-year warranty.
How do I maintain the filter?
Rinse the filter with water and let it dry completely before reinserting it.
What is the charging time?
The charging time is approximately 4.5 hours.
How do I switch between cleaning modes?
The device has an auto mode for regular cleaning and a suction mode for liquids. The display shows the cleaning modes.
Troubleshooting
The vacuum is not turning on.
Ensure the vacuum is charged and the power button is pressed correctly. Check the charging connection.
The vacuum is not picking up dirt.
Check the brush roller for blockages and ensure the dirty water tank is not full. Clean or replace the filter if necessary.
The vacuum is leaving streaks on the floor.
Ensure the brush roller is clean and in good condition. Use the correct amount of water in the clean water tank.
The vacuum has low suction power.
Check and clean the filter and brush roller. Make sure the dirty water tank isn't full. Ensure the vacuum is not in suction mode only when mopping.
The vacuum is making unusual noises.
Check for any obstructions in the brush roller or the suction inlet. Empty the dirty water tank.
Pros and Cons
Pros
- Combines vacuuming and mopping for efficient cleaning.
- Edge-to-edge cleaning allows cleaning close to walls and in corners.
- Hot air drying prevents mold and odors.
- Smart mess detection optimizes cleaning performance.
- Self-cleaning feature simplifies maintenance.
- Long runtime enables cleaning large areas.
Cons
- Runtime of 35 minutes may not be sufficient for very large homes.
- The 4.8 kg weight may be cumbersome for some users.
- Requires regular maintenance, such as emptying the dirty water tank.
- May require more frequent emptying when dealing with large spills.
- Charging time is 4.5 hours, which could be improved.
- The unit's size may require more storage space.
Setup, Compatibility & Care
Setup
- Unpack the Dreame H12 Pro and remove all packaging materials.
- Assemble the handle and attach the brush head.
- Fill the clean water tank with water.
- Charge the vacuum until the battery is full before first use.
Compatibility
The Dreame H12 Pro is designed for use on various hard floor surfaces, including hardwood, tile, and laminate. It can also be used on low-pile carpets. Avoid using the vacuum on surfaces with excessive moisture.
Care Instructions
- Empty the dirty water tank after each use.
- Clean the brush roller regularly.
- Wipe down the exterior with a damp cloth.
- Ensure the filter is dry before reinserting it.