Sonos Ace - White

Kick back and let the music take you away with the Sonos Ace Headphones. Crafted with a custom-des...

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Product Information

Full details

This guide is for anyone looking to maximize their experience with the Sonos Ace Headphones. Enjoy superior sound quality and immersive spatial audio, perfect for music, movies, and calls. Please note that while the headphones offer impressive features, full spatial audio capabilities are best utilized with Dolby Atmos content and compatible devices.

All features

ColourWhite
SeriesAce
Model Part NumberACEG1R21
BrandSonos

Extended Product Information

FAQs

How do I pair the headphones with my device?

Enable Bluetooth on your device and select the Sonos Ace Headphones from the list of available devices.

How long does the battery last?

The headphones provide up to 30 hours of listening time with ANC enabled.

How long does it take to charge?

A full charge time is not explicitly mentioned, however, a 3-minute charge gives you 3 hours of listening time.

Can I use the headphones with a wired connection?

Yes, the headphones come with a 3.5 mm to USB Type-C and USB Type-C to USB Type-C cable for wired connections.

What is Aware mode?

Aware mode lets you hear your surroundings while still listening to your audio.

Do the headphones support spatial audio?

Yes, the Sonos Ace Headphones support spatial audio for a more immersive experience.

What is the warranty on the headphones?

The warranty details are not provided in the source data. Contact Sonos support for warranty information.

How do I clean the headphones?

Clean the earcups with a soft, slightly damp cloth. Avoid harsh chemicals.

Troubleshooting

Headphones won't turn on.

Ensure the headphones are charged. If they still won't turn on, try resetting them by holding down the power button for 10 seconds.

Poor sound quality.

Check your audio source and ensure it's not the issue. Ensure headphones are properly connected and that the volume is turned up on both the headphones and the connected device. Check that lossless audio is enabled for the best quality audio.

Bluetooth connection issues.

Ensure Bluetooth is enabled on your device. Restart your device and the headphones. Clear the pairing history and re-pair the headphones.

ANC not working effectively.

Ensure ANC is enabled. Make sure the earcups are properly sealed against your ears. Try using the headphones in a quieter environment to see if it makes a difference.

Microphone not working during calls.

Ensure the microphone is not muted. Check your device's audio settings to ensure the headphones are selected as the audio input and output.

Pros and Cons

Pros

  • Exceptional audio quality for music and calls.
  • Effective active noise cancellation.
  • Comfortable design for prolonged use.
  • Long battery life with fast charging.
  • Seamless integration with other Sonos products (though not explicitly stated in the provided data, this is a reasonable assumption based on brand knowledge).

Cons

  • Full spatial audio experience depends on Dolby Atmos content.
  • Compatibility is best with iOS and Android devices.
  • May require some initial setup to optimize audio settings.

Setup, Compatibility & Care

  1. Pairing: Enable Bluetooth on your device and select the Sonos Ace Headphones from the list of available devices.
  2. Compatibility: These headphones are compatible with both iOS and Android devices. Ensure your device's operating system is up-to-date.
  3. Wired Connection: Use the included 3.5 mm to USB Type-C or USB Type-C to USB Type-C cables for a wired connection, such as connecting to a computer or audio source without Bluetooth.
  4. Charging: Charge the headphones using the USB Type-C port. The included cables can be used with a compatible power adapter. A full charge takes approximately [time - not provided in the data], and a 3-minute charge provides up to 3 hours of listening time.
  5. Care: Clean the earcups with a soft, slightly damp cloth. Avoid using harsh chemicals or excessive moisture. Store the headphones in a cool, dry place when not in use.
  6. Wear Detection: The headphones automatically pause audio when removed. Ensure this feature is enabled in your device's Bluetooth settings or the Sonos app (if applicable).
  7. Spatial Audio: For optimal spatial audio, use them with content that supports Dolby Atmos and dynamic head tracking. Pairing them with a compatible TV setup is recommended for the best experience.