Trust GXT 928 Helox Gaming Mouse - Black

LIGHT WEIGHT, HEAVY DUTY – Get your swiftest and most precise movements yet with the Helox. Weighi...

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Product Information

Full details

The Trust GXT 928 Helox is an ultra-lightweight gaming mouse designed for gamers seeking speed and precision. Its key benefit is its barely-there feel, thanks to its 65g weight, allowing for swift movements. Keep in mind that while the honeycomb design contributes to its lightness, it might not be ideal for users who prefer a solid, enclosed mouse design. Key features include adjustable DPI, programmable buttons, and vibrant RGB lighting, making it a versatile tool for enhancing your gaming experience.

All features

ColourBlack
Model Part Number25306
BrandTrust

Extended Product Information

FAQs

How do I adjust the DPI?

You can adjust the DPI using the DPI switch button located on the mouse or through the software.

Does the mouse require any drivers?

The mouse is plug-and-play and works without drivers. However, installing the software allows for full customization of the buttons and lighting.

What kind of warranty does the mouse have?

The Trust GXT 928 Helox comes with a 2-year warranty.

Can I reprogram the buttons?

Yes, you can reprogram the buttons using the included software.

What operating systems are supported?

The mouse supports Windows 10 and 11, macOS 11, 12, 13 and Chrome OS.

How do I clean the mouse?

Use a dry or slightly damp cloth to clean the mouse. Avoid using harsh chemicals.

Where can I download the software?

You can download the software from the official Trust website.

Troubleshooting

Mouse is not responsive.

Check the USB connection to ensure it is secure. Try a different USB port. If using the software, ensure the correct profile is selected.

RGB lighting is not working.

Make sure the mouse is powered on. Check the settings in the software to ensure the lighting is enabled. Restart the software or reinstall if necessary.

DPI settings feel incorrect.

Adjust the DPI settings using the button on the mouse or the software. Experiment with different settings until you find the right sensitivity.

Software is not detecting the mouse.

Ensure the mouse is properly connected. Try restarting your computer. If the problem persists, try reinstalling the software.

Pros and Cons

Pros

  • Ultra-lightweight design enhances speed and agility.
  • Adjustable DPI settings allow for customized precision.
  • Programmable buttons provide enhanced control and customization.
  • Eye-catching RGB lighting adds style to your setup.
  • Honeycomb shell design keeps the mouse cool during extended use.

Cons

  • Honeycomb design may not appeal to all users.
  • Some users may prefer a more robust mouse build.
  • Software customization may require a learning curve for some.

Setup, Compatibility & Care

Setup

  1. Connect the mouse to your computer via the USB-A port.
  2. The device is plug-and-play, so no additional drivers are usually needed.
  3. For full customization, download and install the software from the Trust website.

Compatibility

The Trust GXT 928 Helox is compatible with:

  • Windows 10 and 11
  • macOS 11, 12, and 13
  • Chrome OS

Care

  • Clean the mouse regularly with a dry or slightly damp cloth.
  • Avoid using harsh chemicals or abrasive cleaners.
  • Keep the mouse away from direct sunlight and extreme temperatures.
  • Store the mouse in a clean and dry place when not in use.