Targus USB-C Dual HDMI 4K Docking Station - Silver
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Product Information
Full details
This guide helps users of the Targus USB-C Dual HDMI 4K Docking Station (DOCK423EU) maximize its capabilities. Designed for professionals needing to expand their workstation, it allows you to connect to two HDMI monitors, USB-A peripherals, and a Gigabit Ethernet network, all while charging your laptop. However, ensure your laptop has a USB-C port that supports Alt Mode for video output.
All features
| Colour | Silver |
|---|---|
| Model Part Number | DOCK423EU |
| Brand | Targus |
Extended Product Information
FAQs
Does this dock support dual monitors?
Yes, the dock supports dual monitors up to 4K resolution.
Does the dock charge my laptop?
Yes, the dock supports USB Power Delivery (PD) up to 100W, allowing you to charge your laptop.
What operating systems are supported?
The dock supports Windows, macOS, ChromeOS, and iPadOS.
Does the dock have a Gigabit Ethernet port?
Yes, the dock has a Gigabit Ethernet port for a wired network connection.
What type of USB ports does the dock have?
The dock features two USB-A 3.2 Gen 1 ports for connecting peripherals.
What is the warranty period?
Warranty details can be found in the product documentation.
Where can I find the latest drivers?
Drivers can usually be found on the Targus support website. Check for the specific model.
Troubleshooting
No display on external monitors.
Check the HDMI cable connections. Ensure your laptop's USB-C port supports video output (DP Alt Mode). Update graphics drivers if necessary.
Laptop not charging.
Make sure the USB-C power adapter is connected to the dock and the dock is connected to your laptop. Ensure the USB-C port supports Power Delivery (PD).
Ethernet not working.
Check the Ethernet cable connection. Ensure your laptop's network settings are configured correctly. Verify the network drivers are up to date.
USB devices not recognized.
Check the USB device connections. Try connecting the device to a different USB port on the dock. Update drivers.
SD/Micro SD card not detected.
Ensure the card is inserted correctly. Try another SD/Micro SD card. Check the dock's card reader drivers.
Pros and Cons
Pros
- Supports dual 4K monitors, enhancing multitasking capabilities.
- Provides up to 100W power delivery, keeping your laptop charged.
- Includes multiple USB-A ports for various peripherals.
- Offers a Gigabit Ethernet port for reliable network connectivity.
- Features an SD/Micro SD card reader for convenient data access.
- Compact design is suitable for portable use.
Cons
- Requires a USB-C port that supports Alt Mode.
- May require updated drivers depending on your OS.
- Limited USB-A port count for some users.
- No USB-C ports for newer peripherals.
- Does not include a power adapter. You must use the power adapter from your laptop.
- May not be compatible with all USB-C devices; check compatibility.
Setup, Compatibility & Care
Setup
- Connect the USB-C cable from the dock to your laptop's USB-C port.
- Connect your HDMI monitors to the dock's HDMI ports.
- Plug in your peripherals (keyboard, mouse, etc.) into the USB-A ports.
- Connect an Ethernet cable to the RJ45 port for network access.
- Connect your laptop's power adapter to the USB-C port on the dock to charge your laptop.
Compatibility
- Operating Systems: Compatible with Windows, macOS, ChromeOS, and iPadOS.
- USB-C Port: Ensure your laptop's USB-C port supports DisplayPort Alt Mode (DP Alt Mode) for video output and Power Delivery (PD) for charging.
Care
- Clean the dock with a soft, dry cloth. Avoid using liquids or harsh chemicals.
- Ensure proper ventilation to prevent overheating.
- Store the dock in a cool, dry place when not in use.