Shark Stratos Cordless Stick Vacuum Cleaner - Gold Stratos
Not Available
Currently unavailable
Currently out of stock
This product is not available at the moment. Check back later or explore other options below.
Product Information
Full details
The Shark Stratos Cordless Stick Vacuum Cleaner IZ400UK is designed for users seeking a powerful and intelligent cleaning solution, particularly those with long, short, or pet hair in their homes. Its key benefit lies in combining exceptional hair pickup with automatic power adjustment and an anti-odour system for a fresher home. However, it's important to note that the maximum 60 minutes of run-time is achieved under specific conditions (ECO mode with non-motorised tool), and actual usage time may vary with different power settings and attachments.
All features
| Colour | Gold |
|---|---|
| Series | Stratos |
| Model Part Number | IZ400UK |
| Brand | Shark |
Extended Product Information
FAQs
How long does the battery last on a single charge?
The Shark Stratos IZ400UK provides up to 60 minutes of run-time. This is achieved in ECO power mode with a non-motorised tool. Actual run-time will vary depending on the power mode selected (e.g., Boost mode) and the attachments used, as motorised tools consume more power.
Can I charge the battery separately from the vacuum?
Yes, the battery is removable, allowing you to charge it conveniently on or off the vacuum. This offers flexibility, as you can charge it at any available power outlet.
How often should I clean the filters?
For optimal performance, the pre-motor filters should typically be cleaned monthly, and the post-motor filter annually. Always refer to your user manual for specific filter cleaning instructions and recommended frequency, as this can vary. Ensure filters are completely air-dried before reinserting.
Is this vacuum suitable for pet hair?
Absolutely. The Shark Stratos IZ400UK features Anti Hair Wrap Plus technology, specifically designed to effectively pick up and prevent tangles from long, short, and pet hair. Additionally, the Anti-Odour Technology helps to neutralise common pet-related odours in the dust cup.
What is Clean Sense IQ?
Clean Sense IQ is an intelligent sensing technology that detects dirt you can't see. It automatically adjusts the vacuum's cleaning power based on the amount of debris detected, ensuring optimal suction and battery efficiency without manual intervention.
How does the Anti-Odour Technology work?
The Anti-Odour Technology uses a unique cartridge system integrated into the vacuum cleaner. This cartridge actively guards against and neutralises bad odours that can build up inside the dust cup, especially from pet hair, dust, and dander, leaving your home with a fresher smell.
What attachments are included with the IZ400UK model?
The Shark Stratos IZ400UK typically includes a Crevice Tool for reaching tight spaces and a Multi-Surface Tool for cleaning upholstery and other delicate surfaces.
What is the warranty period for this product?
Shark offers a 5-year guarantee upon registration for the vacuum cleaner itself. The battery typically comes with a 2-year guarantee. Always register your product with Shark for full warranty benefits (UK & ROI only).
Troubleshooting
Vacuum won't turn on or has no power.
Ensure the battery is fully charged and securely inserted into the vacuum. Check if the power button is being pressed correctly. If the battery is removable, try charging it outside the unit.
Poor suction or not picking up debris effectively.
Check if the dust cup is full and needs emptying. Inspect filters (pre-motor and post-motor) for blockages and clean them if necessary, allowing them to dry completely. Ensure there are no blockages in the hose, wand, or floorhead. Check if the Anti Hair Wrap Plus brush-roll is spinning freely.
Brush-roll is not spinning.
Verify that the floorhead is correctly attached and the vacuum is turned on. Remove any visible obstructions from the brush-rolls. Some models have a brush-roll indicator light that can signal an issue or blockage. Ensure the correct power mode is selected (some modes may not engage brush-rolls).
Battery run-time is shorter than expected.
Run-time varies by power mode and attachment usage. Using Boost mode or motorised tools continuously will reduce battery life. Ensure the battery is fully charged. Over time, battery capacity may naturally decrease. Consider purchasing a spare battery for extended cleaning.
Vacuum produces a bad smell.
Empty and clean the dust cup thoroughly. Check and clean all filters, especially if they have absorbed odours. Ensure the Anti-Odour Technology cartridge is correctly installed and not expired; replace it if necessary. Trapped debris (especially pet hair) can cause smells, so clear any blockages.
Pros and Cons
Pros
- Exceptional hair pickup with Anti Hair Wrap Plus, eliminating brush-roll tangles.
- Automatic power adjustment through Clean Sense IQ for efficient cleaning.
- Versatile DuoClean floorhead transitions effortlessly between different floor types.
- Cordless design offers freedom of movement without being tethered to an outlet.
- Anti-Odour Technology actively neutralises common household smells.
- Removable battery allows for convenient charging anywhere in your home.
Cons
- Maximum 60-minute run-time is achieved in ECO mode; powerful cleaning modes will reduce battery life.
- Requires battery charging, which can interrupt longer cleaning sessions if a spare battery is not available.
- Dust cup requires regular emptying, especially during deep cleaning or in pet-heavy homes.
- Cannot stand upright on its own, requiring leaning against a surface or wall when not in use.
Setup, Compatibility & Care
Setup
- Unpack Components: Carefully remove all parts from the box: main vacuum body, extension wand, DuoClean floorhead, battery, charger, crevice tool, and multi-surface tool.
- Assemble: Connect the extension wand to the main vacuum body, then attach the DuoClean floorhead to the bottom of the wand. Ensure all connections click securely into place.
- Charge Battery: Insert the removable battery into the charger and plug the charger into a wall outlet. The indicator lights on the battery will show charging progress. Fully charge the battery before first use (typically 3.5-4 hours). The battery can be charged either on or off the vacuum.
- Install Anti-Odour Cartridge: Locate the Anti-Odour Technology slot on the vacuum and insert the cartridge according to the instructions provided in your user manual.
Compatibility
- Floor Types: The DuoClean floorhead is designed for optimal performance on all floor types, including hard floors, area rugs, and deep-pile carpets.
- Attachments: The included Crevice Tool and Multi-Surface Tool are compatible with the main handheld unit for versatile above-floor cleaning.
- Power: Operates with a removable battery, ensuring cordless freedom throughout your home.
Care
- Empty Dust Cup: Empty the dust cup after each use, or when the debris reaches the 'Max Fill' line, to maintain optimal suction.
- Clean Filters: Regularly check and clean the pre-motor and post-motor filters. Rinse with cold water only and allow to air dry completely (at least 24 hours) before reinserting. Refer to your manual for specific filter locations and cleaning frequency.
- Brush-Roll Maintenance: While Anti Hair Wrap Plus reduces tangles, occasionally check the brush-rolls for any trapped debris or larger items that may need manual removal.
- Anti-Odour Cartridge: Replace the Anti-Odour cartridge periodically (typically every 3-6 months, depending on usage) to ensure continuous freshness. Indicators may signal when replacement is needed.
- Battery Care: Store the battery in a cool, dry place. Avoid fully discharging the battery frequently to prolong its lifespan.