Samsung Galaxy S24 - 128 GB - Grey - 5G
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Product Information
Full details
The Samsung Galaxy S24, a 2024 Android 5G smartphone, is designed for users who want a powerful and intelligent mobile experience, particularly benefiting from its advanced Galaxy AI capabilities. Its key advantage lies in how AI simplifies communication and information discovery, though heavy usage of these features, alongside 5G connectivity, might lead to varied battery performance.
All features
| Colour | Grey |
|---|---|
| WiFi Standard | Wi-Fi 6E |
| Internal Storage Capacity | 128 GB |
| OS | Android |
| Operating System | Android |
| Release Year | 2024 |
| Network Generation | 5G |
| Processor | Snapdragon |
| Series | S24 |
| Model Part Number | SM-S921BZADEUE |
| Brand | Samsung |
| Mobile Device Battery Capacity | 4000 mAh |
Extended Product Information
FAQs
What is Galaxy AI and what can it do?
Galaxy AI is an advanced suite of artificial intelligence features integrated into the Samsung Galaxy S24. It enables functionalities like Live Translate for real-time language translation, Chat Assist to refine your messages, Note Assist for organizing notes, and Circle to Search with Google for instant information discovery from your screen.
How much internal storage does the Samsung Galaxy S24 have?
The Samsung Galaxy S24 (2024 model, Grey) comes with 128 GB of internal storage, providing ample space for your apps, photos, videos, and documents.
What operating system does the phone use?
The Samsung Galaxy S24 runs on the Android operating system, offering access to the Google Play Store and a wide range of apps and services.
Is this phone 5G compatible?
Yes, the Samsung Galaxy S24 is fully 5G compatible, allowing for ultra-fast download and upload speeds, and improved network performance where 5G coverage is available.
What is the battery capacity of the Galaxy S24?
The Samsung Galaxy S24 features a 4000 mAh battery, designed to provide reliable power throughout your day with typical usage.
Can I expand the storage with a microSD card?
No, the Samsung Galaxy S24 does not support expandable storage via a microSD card. Its internal storage is fixed at 128 GB.
How do I transfer data from my old phone to the Galaxy S24?
You can easily transfer data using Samsung's Smart Switch application, which is pre-installed on the device. It supports transfers via Wi-Fi, USB cable, or cloud backup from both Android and iOS devices.
How do I update the software on my S24?
To check for and install software updates, navigate to `Settings` > `Software update` > `Download and install`. It's recommended to perform updates over a stable Wi-Fi connection and with sufficient battery charge.
Troubleshooting
Device won't turn on or charge.
Ensure the charging cable and adapter are functioning correctly. Try a different charger or outlet. If the device is completely drained, it might take a few minutes for the charging indicator to appear. If unresponsive, press and hold the power and volume down buttons simultaneously for about 7-10 seconds to force a restart.
Poor 5G or Wi-Fi connectivity.
For 5G: Check your network coverage area and ensure your mobile plan supports 5G. Try restarting your phone or toggling Airplane Mode on and off. For Wi-Fi: Restart your router and modem. Forget the Wi-Fi network on your phone and then reconnect. Ensure you are within range of the Wi-Fi 6E router if applicable.
Apps are crashing or the phone is running slow.
Clear the cache for the problematic app (Settings > Apps > [App Name] > Storage > Clear cache). Close unnecessary background apps. Restart your phone. Ensure your device software is up to date. If issues persist, consider uninstalling and reinstalling the app or performing a factory reset (after backing up data).
Battery draining faster than expected.
Check battery usage in `Settings` > `Battery and device care` > `Battery` to identify power-hungry apps. Reduce screen brightness, shorten screen timeout, and disable unnecessary features like always-on display or background app refresh. Limit heavy 5G usage in areas with weak signal, as the phone will work harder to maintain connection. Optimize app settings for background activity.
Galaxy AI features are not working.
Ensure you have an active internet connection. Check if there are any specific app updates related to AI features. Verify that your Samsung account is signed in and all necessary permissions for the AI features are granted. Some features might require specific settings or app versions to be enabled.
Pros and Cons
Pros
- Integrated Galaxy AI offers innovative communication and search tools.
- Powerful Snapdragon processor ensures smooth multitasking and gaming.
- Advanced camera system captures high-quality photos and videos.
- Vibrant display provides an immersive visual experience.
- 5G connectivity enables fast internet speeds.
- Durable design built for daily use.
Cons
- 128 GB internal storage may be limiting for users with extensive media libraries or many large apps.
- Heavy use of AI features and 5G can significantly impact battery life.
- Some AI features may require an internet connection or specific app compatibility.
- No expandable storage option via microSD card.
Setup, Compatibility & Care
Setup
- Unbox and Power On: Carefully remove your Samsung Galaxy S24 from its packaging. Press and hold the power button located on the side until the Samsung logo appears.
- Initial Configuration: Follow the on-screen prompts to select your language, connect to a Wi-Fi network (preferably Wi-Fi 6E for faster speeds), and accept the terms and conditions.
- Google Account Setup: Sign in with your Google account or create a new one. This is crucial for accessing the Google Play Store, syncing data, and utilizing many Android features.
- Data Transfer: If you're upgrading from an old device, use Samsung's Smart Switch app (pre-installed) or your Google account backup to transfer your contacts, photos, apps, and other data.
- Biometric Security: Set up your preferred security methods, such as fingerprint recognition or face unlock, along with a PIN or pattern for secure access.
- Software Updates: Check for any available software updates in the settings menu (`Settings` > `Software update` > `Download and install`). Keeping your device updated ensures optimal performance and security.
Compatibility
- Network: The Samsung Galaxy S24 is fully compatible with 5G networks, as well as older 4G LTE and 3G networks, ensuring broad connectivity. Ensure your mobile carrier supports 5G in your area for the fastest speeds.
- Wi-Fi: Supports Wi-Fi 6E for high-speed wireless internet connections with compatible routers.
- Operating System: Runs on the Android operating system, providing access to millions of applications through the Google Play Store and compatibility with standard Android accessories and services.
- Accessories: Compatible with USB-C chargers, various Bluetooth accessories (headphones, smartwatches), and Qi wireless charging pads.
Care
- Screen Protection: Consider using a screen protector and a protective case to guard against scratches, drops, and impacts.
- Cleaning: Gently wipe the screen and back of the phone with a soft, lint-free microfiber cloth. For smudges, slightly dampen the cloth with water or a screen cleaning solution designed for electronics. Avoid harsh chemicals.
- Water Resistance: While the S24 offers a degree of water and dust resistance, it is not waterproof. Avoid intentional submersion and exposure to harsh liquids.
- Battery Health: To maintain battery longevity, avoid extreme temperatures. If possible, keep the battery charge between 20% and 80% and avoid leaving it plugged in at 100% for extended periods.
- Software Maintenance: Regularly check for and install software updates to ensure security, performance improvements, and access to new features.