Clamshell Mobile Phone - Grey KX-TU400EXG

Experience superb clarity with the large, bright 2.4-inch display on this senior mobile phone, mak...

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Product Information

Full details

This guide is for seniors and anyone needing a simple, reliable mobile phone. The Panasonic KX-TU400EXG offers a large display, easy-to-use interface, and an SOS button for emergencies. Keep in mind that this phone operates on a 2G network, which may have limited coverage depending on your location.

All features

ColourGrey
Network Generation2G
Model Part NumberKX-TU400EXG
BrandPanasonic

Extended Product Information

FAQs

How do I make a call?

Enter the phone number using the keypad and press the call button (green phone icon).

How do I answer a call?

Press the call button (green phone icon) when the phone rings.

How do I use the SOS button?

Press and hold the SOS button for a few seconds. The phone will automatically call the programmed contacts and send an SMS message.

How do I adjust the volume?

Use the volume up and down buttons on the side of the phone during a call or while listening to the ringtone.

How do I add contacts?

Go to the phonebook menu, select 'Add New Contact,' and enter the contact's name and number.

How long does the battery last?

The standby time is up to 450 hours.

Is the phone water-resistant?

No, the phone is not water-resistant. Avoid contact with liquids.

What is the warranty?

Warranty details can be found in the product documentation.

Troubleshooting

Phone won't turn on.

Check if the battery is charged. If not, charge the phone using the provided charger. Also, ensure the power button is pressed and held for a few seconds.

Poor call quality.

Ensure you are in an area with good 2G network coverage. Try moving to a different location. Clean the speaker and microphone from any obstructions.

SOS button not working.

Make sure you have added contacts to the SOS list in the settings. Also, check that the SIM card is properly inserted and has an active plan.

Can't hear the caller.

Adjust the volume using the volume buttons on the side of the phone. Ensure the speaker is not blocked.

Unable to send or receive SMS messages.

Check your message center number settings. Ensure you have enough credit or an active messaging plan.

Pros and Cons

Pros

  • Easy to read and use with a large display and buttons.
  • The SOS button provides an important safety feature.
  • Long battery life reduces the need for frequent charging.
  • Durable design for everyday use.
  • Clear call quality with a powerful loudspeaker.
  • Bluetooth connectivity for hands-free use.

Cons

  • Operates on a 2G network, which may have limited coverage.
  • Limited features compared to smartphones.
  • No touchscreen functionality.
  • The display resolution is relatively low.
  • Not suitable for users who need advanced mobile features.
  • Single SIM card capability.

Setup, Compatibility & Care

Setup

  1. Insert the SIM card into the designated slot.
  2. Charge the phone using the provided Micro-USB cable.
  3. Power on the phone by holding down the power button.
  4. Follow the on-screen prompts to set up the language and other preferences.

Compatibility

The KX-TU400EXG operates on 2G networks (900, 1800 MHz). Ensure that 2G service is available in your area.

Care

  • Use a soft, dry cloth to clean the phone.
  • Avoid exposing the phone to extreme temperatures or humidity.
  • Keep the phone away from liquids.
  • Do not disassemble the phone.
  • If the phone gets wet, power it off immediately and allow it to dry completely before using it again.