DELL Pro 14 Essential Laptop - AMD Ryzen 5 - 14"
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Product Information
Full details
The DELL Pro 14 Essential PV14255 is a 14-inch laptop designed for professionals seeking a balance of performance and portability. Its key benefit is offering reliable performance and long battery life in a slim, lightweight package, powered by AMD Ryzen™ processors. A potential caveat for some users might be the standard 60Hz refresh rate on the display.
All features
| Colour | Black |
|---|---|
| Processor | AMD Ryzen |
| Screen Size | 14 |
| Processor Family | AMD Ryzen 5 |
| Series | Essential |
| Model Part Number | P1YYM |
| Brand | Dell |
Extended Product Information
FAQs
What is the screen resolution and aspect ratio?
The laptop features a 14-inch display with a Full HD+ resolution of 1920 x 1200 pixels and a 16:10 aspect ratio.
Does this laptop come with a charger?
The AC adapter is not included by default and needs to be purchased separately. However, the laptop can also be charged via USB Type-C with a compatible power adapter (45W-60W).
Can I upgrade the RAM?
Yes, the laptop has 2x SO-DIMM memory slots, and it can be upgraded up to a maximum of 32 GB. It comes configured with 1 x 16 GB module.
What version of Windows is installed?
This model comes pre-installed with Windows 11 Pro (64-bit).
Is there a fingerprint reader available?
A fingerprint reader is an optional feature and may not be included on all configurations. Please check the specific product details for your unit.
What is the warranty coverage for accidental damage?
Accidental Damage Service can be included, especially with ProSupport Plus, offering protection against drops, spills, and electrical surges. Standard warranty typically covers manufacturing defects.
How long does the battery typically last?
The laptop features a 41 Wh Lithium Polymer battery designed for long-lasting use. Actual battery life varies based on usage, settings, and other factors, but it aims to provide all-day performance for mobile professionals.
What type of storage does it use?
The laptop uses a fast 512 GB NVMe SSD (M.2 2230 form factor) with a PCIe 4.0 interface for quick data access.
Troubleshooting
Laptop will not power on
Ensure the AC adapter is securely connected to both the laptop and a working power outlet. Try a different outlet. If using USB-C charging, ensure the charger meets the minimum 45W requirement and the cable is functional. Press and hold the power button for 15-20 seconds for a hard reset.
Slow performance or freezing
Close unnecessary applications and browser tabs. Restart the laptop. Check Task Manager for resource-hungry processes. Ensure the system has the latest Windows updates and drivers installed. Consider closing background applications that are not needed.
Wi-Fi or Bluetooth connectivity issues
Ensure Wi-Fi and Bluetooth are enabled in Windows settings. Restart the laptop. Try toggling Wi-Fi/Bluetooth off and on. Update or reinstall the WLAN and Bluetooth drivers via Device Manager or the Dell support website.
Screen is dim or flickering
Adjust the screen brightness settings in Windows. Check for any physical damage to the display. Update graphics drivers from the Dell support website. If flickering persists, consider it a potential hardware issue and contact support.
Battery not charging
Verify the AC adapter is functioning correctly and the connections are secure. Try charging via USB-C if available. Check the battery health status in Dell Power Manager or Windows settings. If the battery is old or shows significant degradation, it may need replacement.
Pros and Cons
Pros
- Excellent portability due to slim and lightweight design.
- Reliable performance for business and daily tasks.
- Fast storage and memory speeds enhance productivity.
- Modern display with good resolution and aspect ratio.
- Includes Windows 11 Pro for enhanced security and features.
- Durable construction tested for everyday rigors.
Cons
- Standard 60Hz display refresh rate may not be ideal for fast-paced visual applications.
- No discrete graphics card, limiting performance for demanding graphical workloads.
- AC adapter is not included by default, requiring a separate purchase.
- Limited to 32 GB maximum internal memory.
- Base model may not include optional features like a fingerprint reader.
Setup, Compatibility & Care
Initial Setup:
- Unbox the laptop and any included accessories. Note that the AC adapter may be a separate purchase.
- Connect the AC adapter to the laptop's charging port (USB Type-C is also supported for charging with a 45W-60W adapter) and plug it into a power outlet.
- Press the power button to turn on the device.
- Follow the on-screen prompts to set up Windows 11 Pro, including connecting to a Wi-Fi network, creating or signing into a Microsoft account, and configuring security options like Windows Hello if available.
- Install any necessary drivers or software updates through Windows Update or Dell's support website.
Compatibility:
- Operating System: Ships with Windows 11 Pro (64-bit).
- Peripherals: Compatible with standard USB devices, external monitors via HDMI, and SD cards (SD, SDHC, SDXC) via the integrated card reader.
- Networking: Supports Wi-Fi 6 (802.11ax) and Bluetooth connectivity.
Care Instructions:
- Cleaning: Use a soft, lint-free cloth lightly dampened with water or a screen cleaner specifically designed for electronics to clean the screen and exterior. Avoid spraying liquids directly onto the laptop. Ensure the device is powered off and unplugged before cleaning.
- Battery Care: To maintain battery health, avoid exposing the laptop to extreme temperatures. Use the provided AC adapter or a compatible USB-C PD charger (45W-60W) for charging. Fast charging is supported.
- Storage: When storing the laptop for extended periods, ensure it is powered off and kept in a cool, dry place, ideally within the recommended operating temperature range (0-40°C) and storage temperature range (-40-65°C).
- Ventilation: Keep the laptop's vents clear of dust and obstructions to ensure proper airflow and prevent overheating.