Swan 16 Litre Catering Urn - Silver

Constructed from hygienic stainless steel with exceptional build quality, this highly efficient 16...

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Full details

This guide is for anyone needing to serve hot beverages to a large group, such as at events or in an office. The Swan 16 Litre Catering Urn provides a simple way to dispense hot water for tea, coffee, or other hot drinks, with a generous capacity for serving up to 100 cups. Keep in mind that the initial boil time is approximately 45 minutes, so plan accordingly.

All features

ColourSilver
Model Part NumberSWU16L
BrandSwan

Extended Product Information

FAQs

How long does it take to boil water?

The initial boil time is approximately 45 minutes.

How many cups can it serve?

The 16-litre capacity can provide approximately 100 cups.

How do I clean the urn?

Unplug the urn and let it cool completely. Wipe the exterior with a damp cloth. The concealed heating element makes cleaning easier.

Does it have an auto shut-off?

No, it does not have an auto shut-off function.

What is the wattage?

The wattage is 2200W.

Is the lid removable?

Yes, the lid is removable.

What is the keep-warm function time?

The keep-warm function lasts for 45 minutes.

Troubleshooting

Urn not heating

Check the power supply and ensure the urn is plugged in correctly. Check the on/off switch.

Water not staying hot

Check the thermostat setting and ensure it is set to maintain the desired temperature. The keep-warm function will keep water hot for up to 45 minutes.

Leaking from the tap

Ensure the tap is fully closed. Check for any debris obstructing the tap. If the issue persists, contact customer support.

Pros and Cons

Pros

  • Large capacity, suitable for events and gatherings.
  • Easy to use with an integrated tap for convenient dispensing.
  • Durable stainless steel construction ensures longevity.
  • Concealed heating element for easier cleaning and maintenance.
  • Adjustable thermostat for managing water temperature.

Cons

  • Initial boil time of 45 minutes requires advance planning.
  • Limited keep-warm function time.
  • May require descaling to maintain performance.

Setup, Compatibility & Care

  1. Setup: Place the urn on a stable, level surface. Ensure the power cord is safely positioned.
  2. Filling: Fill the urn with the desired amount of water, up to the maximum fill line.
  3. Operation: Turn the urn on and allow it to heat to the desired temperature. Use the adjustable thermostat to manage temperature.
  4. Cleaning: Always unplug the urn and allow it to cool before cleaning. Wipe the exterior with a damp cloth. The concealed heating element simplifies cleaning.
  5. Compatibility: Works with standard UK plug type. Ensure a compatible power outlet is available.