BISSELL CrossWave OmniForce Edge - Black/Silver

ONE DEVICE, TWO WAYS OF CLEANING: Combines the power of a vacuum cleaner and a wet and dry vacuum,...

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Product Information

Full details

The BISSELL CrossWave OmniForce Edge is designed for busy households seeking a powerful, versatile cleaning solution that handles both vacuuming and mopping. Its key benefit is the ability to vacuum and mop simultaneously, saving time and effort. A potential caveat is its weight when filled with water, which may require some strength to maneuver. This device uniquely combines a vacuum cleaner with a wet and dry vacuum, offering distinct vacuum-only and power mop modes for comprehensive cleaning on various sealed hard floors and refreshing rugs.

All features

ColourBlack
Accent ColourSilver
SeriesCrossWave OmniForce Edge
Model Part Number4017N
BrandBISSELL

Extended Product Information

FAQs

Can I use any cleaning solution with the CrossWave OmniForce Edge?

It is recommended to use only BISSELL cleaning formulas designed for multi-surface machines to ensure optimal performance and longevity of the device. Using other solutions may void the warranty.

How long does the battery last?

The device offers up to 30 minutes of cordless freedom on a full charge, depending on the cleaning mode and usage.

How do I perform the automatic self-cleaning cycle?

After emptying the dirty water tank, place the device on the provided charging and cleaning tray. Press the self-cleaning button. The cycle will rinse the brush roll and internal components.

Is this device suitable for all types of flooring?

The CrossWave OmniForce Edge is designed for sealed hard floors (like tile, laminate, and sealed wood) and can refresh area rugs. It is not recommended for unsealed, unglazed, or porous hard floors.

How often should I clean the brush roll and filter?

The automatic self-cleaning function should be used after every use. Periodically, you may need to manually remove and clean the brush roll and filter if they appear heavily soiled or tangled.

What is the difference between Power Mop Mode and Power Vac Mode?

Power Mop Mode combines vacuuming with wet mopping for tackling spills and messes, featuring enhanced suction for wet dirt. Power Vac Mode is a dedicated vacuum-only function for dry debris like dust and pet hair, also with enhanced suction.

What should I do if the device stops mid-use?

Check the battery level, as it may need recharging. Also, inspect the dirty water tank to ensure it is not full, or the clean water tank to ensure it has sufficient fluid. Clear any visible blockages in the brush roll or hose.

Troubleshooting

Device not turning on

Ensure the battery is fully charged. Check that the battery is correctly inserted and connected.

Weak suction or poor cleaning performance

Check if the dirty water tank is full or the clean water tank is empty. Clean the brush roll and filter, as they may be clogged. Ensure the selected mode is appropriate for the task.

Water leakage

Verify that the clean and dirty water tanks are properly seated and secured. Check seals for damage.

Brush roll not spinning

Ensure Klit-Free Technology is clear of debris. Manually check for any obstructions around the brush roll.

Streaks left on the floor

Use the recommended cleaning solution and water mixture. Ensure the brush roll is clean and functioning correctly. Run the self-cleaning cycle.

Pros and Cons

Pros

  • Versatile 2-in-1 vacuum and mop functionality.
  • Powerful suction in both vacuum and mop modes.
  • Cordless design offers convenient maneuverability.
  • Effective on multiple sealed hard floor types.
  • Self-cleaning feature simplifies maintenance.

Cons

  • Can be heavy when filled with water.
  • Requires specific cleaning solutions for optimal performance.
  • 30-minute run time may be insufficient for very large areas.
  • Not suitable for unsealed or porous hard floors.

Setup, Compatibility & Care

Setup:

  1. Ensure the device is fully charged before first use.
  2. Fill the clean water tank with clean water and the recommended BISSELL cleaning solution (included).
  3. Attach the tank securely to the device.
  4. Select the desired cleaning mode (Power Vac or Power Mop).

Compatibility:

  • Suitable for sealed hard floors such as laminate, tile, and sealed wood floors.
  • Can be used to refresh area rugs.
  • Not recommended for unsealed, unglazed, or porous hard floors, or for heavily soiled carpets.

Care:

  • Empty and rinse the dirty water tank after each use.
  • Rinse the brush roll and filter using the automatic self-cleaning function. Ensure the cleaning tray is placed correctly for this function.
  • Wipe down the exterior of the device with a damp cloth.
  • Allow all parts, especially the brush roll, to air dry completely before reassembling or storing.