Apple iPhone 11 2019 6.1" 64GB Purple

This iPhone 11 has undergone a professional refurbishment process. This includes thorough testing of all components, restoration to factory settings, and repair or replacement of any faulty parts by qualified technicians. It ensures the device is in excellent working order, although it may show minor cosmetic wear.

The battery health of this refurbished iPhone 11 is guaranteed to be a minimum of 80% of its original capacity. You can check the exact battery health percentage in Settings > Battery > Battery Health & Charging.

Info needed: Please check product specifics. While the original product mentioned 'EE', refurbished phones are often unlocked. Confirm with the seller if this specific unit is factory unlocked or locked to a particular carrier.

This refurbished iPhone 11 does not come with its original box. However, it does include a free USB charging cable. A power adapter (wall plug) is not included and must be purchased separately.

You can transfer data using iCloud backup, iTunes/Finder backup, or by directly transferring data from an old iPhone during the initial setup process using Quick Start.

This iPhone 11 comes with a 12-month warranty, covering any functional defects or issues that may arise during this period. Please refer to your warranty documentation for full terms and conditions.

The original iPhone 11 models had a water resistance rating (IP68). However, for refurbished devices, the water resistance seals may be compromised due to repairs or age. It is strongly advised not to intentionally expose refurbished iPhones to water or liquids as water damage is typically not covered under warranty.

Ensure the device has sufficient charge. Connect it to a power source for at least 30 minutes. If it still doesn't turn on, try a forced restart: quickly press and release the Volume Up button, then quickly press and release the Volume Down button, then press and hold the Side button until you see the Apple logo.

Check your battery health in Settings > Battery > Battery Health & Charging. If it's near 80%, its capacity is reduced. Reduce screen brightness, disable 'Background App Refresh' for non-essential apps (Settings > General > Background App Refresh), and limit location services. Consider enabling Low Power Mode.

Ensure all apps are updated to their latest versions via the App Store. Try force-quitting the problematic app (swipe up from the bottom of the screen and swipe the app card away) and reopening it. If the issue persists, try restarting your iPhone. As a last resort, consider reinstalling the app.

For Wi-Fi, try forgetting the network (Settings > Wi-Fi > 'i' icon > Forget This Network) and reconnecting. Restart your Wi-Fi router. For cellular data, ensure 'Cellular Data' is enabled in Settings > Cellular. Try toggling Airplane Mode on and off. If issues persist, reset network settings (Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings).

Perform a forced restart of your iPhone. If the screen remains unresponsive after a restart, ensure the screen is clean and free of moisture. If it's a persistent issue, especially for a refurbished device, it might indicate a hardware problem, and you should contact customer support regarding your warranty.