Samsung Galaxy Book4 Pro - 16 inch - 1 TB - Grey

Slim and lightweight, Galaxy Book4 Pro is ideal for working on the go. Carry it hassle-free to you...

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The Samsung Galaxy Book4 Pro 360 is a versatile 2-in-1 laptop ideal for creative professionals and on-the-go users seeking a premium experience. Its key benefit is its powerful performance and stunning display, enabling users to create, work, and consume content with ease. However, the premium features come with a higher price point compared to standard laptops. This guide provides comprehensive information on setting up, using, and troubleshooting the Galaxy Book4 Pro 360, highlighting its key features such as the Dynamic AMOLED 2X display, S Pen compatibility, and AI-powered performance.

All features

ProcessorIntel Core
ColourGrey
Display TypeFull HD
RAM16 GB
Screen Size16
OSWindows
Internal Storage Capacity1 TB
Processor FamilyIntel Core i7
Resolution2K Ultra HD
WiFi StandardWi-Fi 6E
SeriesGalaxy Book4 Pro
Model Part NumberNP960QGK-KG1UK
BrandSamsung

Extended Product Information

FAQs

How do I use the S Pen?

The S Pen can be used for writing, drawing, and navigating the touchscreen. Use the included Samsung Notes app for quick notes and sketches. Refer to the user manual for details on specific S Pen features and gestures.

How long does the battery last?

The Galaxy Book4 Pro 360 offers up to 21 hours of video playback. Actual battery life may vary based on usage, settings, and other factors.

Can I upgrade the storage?

The Galaxy Book4 Pro 360 has 1 TB internal storage. The storage is a SSD. While replacing the SSD is possible, it is recommended to have a professional do so.

What is the warranty?

The Galaxy Book4 Pro 360 comes with a standard one-year limited warranty. Refer to the warranty documentation for specific terms and conditions.

How do I connect to an external monitor?

You can connect to an external monitor via the HDMI or Thunderbolt 4 ports. Use the appropriate cable to connect the laptop to the monitor. You can also use a docking station.

Does it have a fingerprint reader?

Yes, the Galaxy Book4 Pro 360 includes a fingerprint reader for secure login.

How do I enable the webcam?

The webcam is automatically enabled when you open an application that uses it. The laptop has a built in FHD wide-angle webcam.

How do I perform a factory reset?

Go to Settings > System > Recovery. Choose 'Reset this PC' and follow the prompts. Be sure to back up your important data before performing a factory reset.

Troubleshooting

Laptop won't turn on.

Check the power adapter and outlet. Ensure the power button is pressed firmly. If the laptop still won't turn on, try a hard reset by holding the power button for 15 seconds.

Wi-Fi not connecting.

Ensure Wi-Fi is enabled. Check your network name and password. Restart your router and laptop.

S Pen not working.

Check the S Pen battery and replace it if needed. Ensure the S Pen is properly connected via Bluetooth. Restart the laptop.

Slow performance.

Close unnecessary applications. Update Windows and drivers. Check for viruses and malware. Consider a factory reset if the problem persists.

Display issues (flickering, distorted image).

Update graphics drivers. Check the display cable connection (if applicable). Restore display settings to default and contact support if problem persists.

Pros and Cons

Pros

  • Stunning Dynamic AMOLED 2X display for vibrant visuals.
  • Included S Pen for creative input and precise control.
  • Powerful Intel Core Ultra processor for smooth performance.
  • Long battery life for all-day productivity.
  • Premium security features with Samsung Knox.
  • Versatile 2-in-1 design for various usage modes.

Cons

  • Higher price point compared to standard laptops.
  • Integrated graphics may limit performance for some demanding games.
  • S Pen storage is not integrated into the device.
  • May require additional dongles for legacy ports.
  • Can attract fingerprints on the touchscreen and chassis.
  • Limited upgradeability options.

Setup, Compatibility & Care

Setup

  1. Initial Setup: Upon first power-on, follow the on-screen prompts to set up your Windows account, connect to Wi-Fi, and configure your preferences.
  2. S Pen Pairing: The S Pen should automatically connect. If not, go to Bluetooth settings to pair it. Refer to the Samsung website for the latest drivers.
  3. Software Updates: Regularly update Windows and Samsung software through Windows Update and the Samsung Update application to ensure optimal performance and security.

Compatibility

  • Operating System: Compatible with Windows 11 Home.
  • Ports: Features HDMI, USB-A, microSD slot, and two Thunderbolt 4 ports. Ensure your peripherals are compatible with these ports or use appropriate adapters.
  • Accessories: Compatible with various USB-C hubs, external displays, and Bluetooth accessories.

Care

  • Cleaning: Use a soft, lint-free cloth to clean the screen and exterior. Avoid using harsh chemicals or abrasive materials.
  • Storage: Store the laptop in a cool, dry place. Avoid extreme temperatures and direct sunlight.
  • Battery: For optimal battery health, avoid fully discharging the battery frequently. Consider using the battery protection setting in the Samsung settings to limit the maximum charge to 85% for longer battery lifespan.