Shark PowerDetect Upright Pet Vacuum Cleaner - Silver
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Product Information
Full details
The Shark PowerDetect Upright Vacuum Cleaner is designed for homeowners seeking a powerful and efficient solution for deep cleaning across all floor types, especially those with pets or allergy concerns. Its innovative DuoClean Detect technology and intelligent sensors ensure thorough dirt pick-up, even tackling pet hair and stubborn odors, though its corded design and 7.7kg weight mean managing the power outlet and some might find it heavy for extended upright use.
All features
| Colour | Silver |
|---|---|
| Series | PowerDetect |
| Model Part Number | AZ3900UKT |
| Brand | Shark |
Extended Product Information
FAQs
What is the warranty period for the Shark PowerDetect Upright Vacuum Cleaner?
The Shark PowerDetect Upright Vacuum Cleaner comes with a 5-year guarantee upon registration with Shark (UK & ROI only).
How do I clean the filters?
The vacuum typically has pre-motor filters (foam and felt) and a post-motor filter. The pre-motor filters should be rinsed with water monthly and allowed to air dry completely for 24 hours before reinserting. The post-motor filter should be cleaned annually by tapping it clean over a bin. Refer to your user manual for exact locations and cleaning instructions.
Can I use this vacuum on hard floors?
Yes, absolutely. The DuoClean Detect Technology is specifically designed to effectively clean both carpets and hard floors by automatically adapting to the surface. It ensures optimal pick-up of both fine dust and larger debris on hard surfaces.
How do I use the Powered Lift-Away feature?
To use Powered Lift-Away, simply press the Lift-Away release button on the main body of the vacuum. This detaches the canister from the floor nozzle, allowing you to carry the lightweight pod for portable cleaning of stairs, upholstery, or high-reach areas while the brush-rolls continue to spin for deep cleaning.
How often should I replace the Anti-Odour Technology cartridge?
The lifespan of the Anti-Odour Technology cartridge depends on usage. It typically lasts several months. You'll notice a decrease in its odor-neutralizing effectiveness when it's time for replacement. Instructions for replacing the cartridge can be found in your user manual.
What attachments are included with the vacuum?
The Shark PowerDetect Upright Vacuum Cleaner includes a Motorised Pet Tool, a Crevice Tool, and a Multi-Surface Tool, providing versatile options for various cleaning tasks around your home.
Is this vacuum heavy?
The vacuum weighs approximately 7.7 kg (17 lbs). While it offers robust cleaning power, its weight is a factor to consider, particularly if you need to frequently carry it up and down stairs in upright mode. However, the Powered Lift-Away feature makes the portable pod much lighter for above-floor cleaning.
Troubleshooting
Vacuum won't turn on or has no power.
Ensure the power cord is securely plugged into a functioning electrical outlet. Check your home's circuit breaker if other devices in the same outlet are also not working. Inspect the power cord for any visible damage.
Poor suction or not picking up debris effectively.
Check if the dust cup is full and empty it if necessary. Inspect the hose, wand, and brush-roll areas for any blockages and remove them. Ensure all connections (hose to vacuum, wand to nozzle) are secure and that the Anti-Allergen Complete Seal is properly engaged. Clean or replace filters as recommended in the manual.
Brush-rolls are not spinning.
Ensure the vacuum is in the upright cleaning mode. Check the brush-rolls for any hair, string, or debris build-up that might be preventing them from spinning and clear any obstructions. If the issue persists, detach the brush-roll access plate as per the manual to inspect further.
Vacuum is emitting a bad odor.
The Anti-Odour Technology cartridge may need replacement. Check the cartridge for its lifespan and replace it if depleted. Also, empty and clean the dust cup, and ensure there are no blockages in the hose or brush-rolls that could be harboring debris causing the smell.
Hair is still wrapping around the brush-roll despite Anti-Hair Wrap Plus.
While Anti-Hair Wrap Plus significantly reduces hair wrap, some very long or fine hairs might still occasionally accumulate. Periodically check the brush-rolls and gently snip away any wrapped hair with scissors. Ensure the brush-roll housing is clear of any large debris.
Pros and Cons
Pros
- Exceptional overall cleaning performance on all surfaces, validated by a Which? BEST BUY Award.
- Highly effective at picking up pet hair and preventing tangles with Anti-Hair Wrap Plus.
- Actively neutralizes odors, contributing to a fresher home environment.
- Excellent for allergy sufferers by trapping 99.9% of dust and allergens.
- Versatile cleaning capabilities for both floors and above-floor areas with Powered Lift-Away.
- Long power cord reduces the need for frequent unplugging and re-plugging.
- Comes with useful attachments for specialized cleaning tasks.
Cons
- At 7.7kg (approximately 17 lbs), it may feel heavy for some users, especially when carrying between levels in upright mode.
- As a corded vacuum, it requires managing the power cable and being within reach of outlets, unlike cordless models.
Setup, Compatibility & Care
Setup:
- Unboxing: Carefully remove all components from the packaging.
- Assembly: Attach the wand to the nozzle, then attach the handle to the wand. Ensure all components click securely into place. Refer to the included quick start guide for detailed diagrams.
- Tool Attachment: Connect the desired cleaning tools (Motorised Pet Tool, Crevice Tool, Multi-Surface Tool) to the accessory holder or directly to the wand/handle for immediate use.
- Power Connection: Unwind the 8-meter power cord fully before plugging it into a standard wall outlet.
Compatibility:
- The Shark PowerDetect Upright Vacuum Cleaner is designed for use on all floor types, including carpets, rugs, and hard floors (wood, laminate, tile).
- Its versatility with Powered Lift-Away makes it compatible with cleaning stairs, upholstery, car interiors, and other above-floor surfaces.
Care:
- Emptying the Dust Cup: Empty the dust cup after each use, or when debris reaches the max fill line. Press the release latch and dispose of contents responsibly.
- Filter Cleaning: Regularly clean the pre-motor and post-motor filters. Refer to the product manual for specific filter locations and cleaning frequencies (typically monthly for pre-motor, annually for post-motor).
- Anti-Hair Wrap Maintenance: While designed to prevent tangles, periodically check the brush-rolls for any stubborn hair or debris build-up and remove if necessary.
- Anti-Odour Cartridge: The Anti-Odour cartridge should be replaced periodically to maintain its effectiveness. Follow the instructions in the manual for cartridge replacement.
- General Cleaning: Wipe down the exterior of the vacuum with a soft, damp cloth. Do not use abrasive cleaners or submerge the unit in water.